Community Support Specialist

Posted 7 Days Ago
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Boston, MA, USA
In-Office
Junior
Healthtech • Social Impact
The Role
Provides community-based support and rehabilitation services for people with serious mental illness or substance use disorders. Responsibilities include engagement, assessment support, treatment-plan implementation, social coaching, recreational activities, housing assistance, transportation, skill-building, money management, and medication administration. The role collaborates with professional staff and housing coordinators, works in community and group-living settings, and requires a Massachusetts driver’s license plus MAP and CPR/First Aid certification.
Summary Generated by Built In
 

North Suffolk is looking for Community Support Specialists to join our team!  As a Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served.  You will work with a dedicated team of staff to address the needs and goals of the persons served in both out in the community and in group living environments.  The team provides person-centered interventions and treatment plans in the areas of housing, risk mitigation, transportation, skill-building, money management, and medication administration to support persons served to live a self-directed life.

Monday - Friday 40 hours/week 

What you'll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, and develop and/or restore skills impacted by mental illness.
  • Gather information about community agencies to assist in the provision of services.
  • Provide side-by-side support and coaching to help people socialize.
  • Organize and lead individual and group social and recreational activities.
  • Carry out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services (in conjunction with professional staff).
  • Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating.
  • Participate in medication administration per MAP and DMH policies and protocol.

What you’ll need:

  • Education: 
    • High School Diploma/GED equivalent required. 
    • Bachelors Degree highly preferred
  • Experience: 
    • In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder
    • Bilingual Spanish and American Sign Language skills desired but not required - please indicate language capability in application
  • Skills: 
    • Must be MAP and CPR/First Aid certified within five months of hire (training provided) 
    • Massachusetts Drivers License required

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Skills Required

  • High School Diploma or GED equivalent
  • At least one year of experience working with people with severe and persistent mental illness and/or substance use disorder, in lieu of a college degree
  • MAP certification within five months of hire; training provided
  • CPR and First Aid certification within five months of hire; training provided
  • Massachusetts driver's license
  • Bachelor's degree
  • Bilingual Spanish and American Sign Language skills
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The Company
HQ: Chelsea, Massachusetts
515 Employees
Year Founded: 1959

What We Do

Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Community Services touches the lives of more than 10,000 people a year. To learn more about North Suffolk's services visit, http://northsuffolk.org https://www.facebook.com/NorthSuffolkOrg

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