Community Support Specialist

Goodwill Industries of Hawaii, Inc.

Job Description

Job Title: Community Support Specialist

Division: Mission Services

Department: Long-term Adult Supports and Resources (LASR)

Reports To: IDS Manager (LASR) / /Director of IDS

FLSA Status: Non-Exempt

Reviewed By: Human Resources

SUMMARY

Under the general direction of the IDS Manager (LASR), conducts individual and/or group instruction and service provision to a caseload of participants in a facility or community-based setting, and facilitates implementation of services by outside agencies or qualified individuals in accordance with Long-Term Adult Supports and Resources Plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Confers with program participant, parents, social workers, and others in the support team to develop and implement Individual Plans. Maintains supports and services for goals within budget allotted.

Reviews plans quarterly to note progress and/or barriers towards goal achievement.

Creates and maintains confidential files of participants.

Develops and maintains network of community resources for the development and implementation of Individual Plans in the community.

Creates and/or coordinates learning materials or environments geared to meet the needs of each participant as identified in their Individual Plans.

Provides supports to program participants in the community.

Works with participants to increase motivation, provide consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to participants on all learning activities.

Facilitates or conducts excursions for participants in the community which are directly related to the new skills being sought by the participant through program services; including timely requisition of monies required for activities.

Works with parents/participants to accept and develop skills in working with participants’ disabilities.

Maintains good working relationships with participants, family members, funders, vendors, agency employees, and co-workers.

Assists with related special projects and LASR &or/IDS related tasks as required.

SUPERVISORY RESPONSIBILITIES

This job has no direct supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associates or Bachelor's degree (B.A.) and one year of related experience preferred; or an equivalent combination of education and experience, including a high school diploma or general education degree (GED) and 1-2 years related experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid driver's license and a traffic abstract that meet company guidelines. Must have access to an insured vehicle with valid registration and safety. Must be CPR/First Aid Certified. Required to have TB clearance. Must have clearance of Criminal History Record and Adult/Child Protective Services Central Registry checks that meet Goodwill’s standards.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and be able to physically assist person in a wheelchair in and out of vehicle and lift wheelchair in and out of vehicle. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually loud.

At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient.  We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work.   Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements.  Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time.

Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.