Community Standards Coordinator

Posted Yesterday
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Tucson, AZ, USA
In-Office
Entry level
Professional Services • Real Estate
The Role
Support community operations by performing property inspections, documenting and issuing deed-restriction violations, assisting homeowners with architectural review applications, responding to resident inquiries via phone and email, and maintaining records and photographs of violations.
Summary Generated by Built In

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

Steps away from the breathtaking mountains, saguaro-studded cliffs and stunning sunsets abound at this hidden gem of a community. This is the perfect place for residents to play, be active, and enjoy the outdoors. Living spaces extend beyond the boundaries of the family home. You're just a few steps away from an enhanced lifestyle! Residents are welcome and encouraged to utilize the amenities of the community, including 2 swimming pools, Splash Pad, Fitness Center, Clubhouse, Pocket Parks, Walking Path, Basketball Court, and On-Site Staff.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

What you’ll accomplish:

  • Conduct community drives and inspections of residential properties.
  • Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
  • Document, photograph and record all violations.
  • Assist Homeowners with the Architectural Review process.
  • Prepare applications for the committee review.

What we’re looking for:

  • Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
  • Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
  • Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
  • Able to communicate effectively orally and in writing, and have high attention to detail
  • Have excellent telephone manner, with a commitment to the highest customer service possible
  • Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
  • Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
  • Must pass a pre-employment drug screen and background check
  • CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

The physical requirements can vary, but generally, they may include:

  • Mobility: Ability to walk the grounds long distances in various weather conditions.
  • Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
  • Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
  • Manual Dexterity: Skills in using technology, including computers and mobile devices.
  • Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

What we offer:

  • Comprehensive benefits package including medical, dental, and vision
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid time off for vacation, holidays, medical, and volunteering
  • Paid parental leave
  • Training and educational assistance
  • Support programs, including Employee Assistance Program and Calm Health
  • Optional benefits including short- and long-term disability, life insurance, and pet insurance
  • Most importantly, a caring team who is dedicated to your success!

Skills Required

  • Strong working knowledge of MS Office (Outlook, Word, Excel)
  • Ability to communicate effectively orally and in writing; high attention to detail
  • Excellent telephone manner and commitment to high customer service
  • Valid state driver's license and reliable personal transportation; driving and clean MVR required
  • Available to work a flexible schedule including possible evenings and weekends
  • Must pass pre-employment drug screen and background check
  • Professional, adaptable, good time management and organizational skills; maintain confidentiality
  • Self-motivated, dependable, organized, efficient with strong problem-solving skills
  • Ability to walk grounds long distances in various weather conditions
  • Occasional lifting and carrying up to 25 pounds
  • Manual dexterity to use computers and mobile devices
  • CAM license (preferred; required within six months of hire in FL, GA, and NV)
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The Company
500 Employees
Year Founded: 1973

What We Do

Founded in 1973, CCMC is a prominent community association management company specializing in large-scale, master-planned communities. CCMC partners with HOA boards and developers to provide expert management, operational excellence, and a people-first resident experience. Serving over 155 communities across nine states, the company focuses on redefining community management by bringing people together and transforming households into homes.

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