Community Resource & Partnership Manager

Sorry, this job was removed at 03:13 p.m. (CST) on Thursday, May 08, 2025
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Milwaukee, WI, USA
In-Office
Healthtech
The Role

Department:

12102 Advocate Aurora Health Corporate - Community Health

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

8-5 M-F

MAJOR RESPONSIBILITIES

  • Assessment and referral coordination with the healthcare setting and community partners.
  • Drives regional-wide increases in screening for social risk factors, referrals to community-based organizations and closed loop follow-up, including knowledge of Salesforce.
  • Develop and maintain an updated directory of community resources and services.
  • Coordinate and manage closed-loop referrals to community resources, ensuring follow-up and service utilization to improvement in patient outcomes in target populations.
  • Establish and maintain collaborative relationships with community organizations, social service agencies, and other relevant stakeholders.
  • Facilitate partnerships aimed at addressing racial disparities and closing clinical care gaps.
  • Advocate for patients' access to community resources and support services.
  • Analyze data related to social needs, service utilization, and health outcomes to identify trends and inform program improvements
  • Provide ongoing support to patients to ensure they can access and benefit from community resources.
  • Educate healthcare providers on the importance of addressing social determinants of health and the available community resources.
  • Provide training and support to healthcare staff on referral processes and the utilization of community resources.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Level of Education:  Bachelor’s degree in social work, healthcare, IT, public health, business, project management, or related field of study.

Years of Experience:  5+ years project development, management, implementation, and evaluation.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

  • Establish referral communication strategies for community partners.
  • Assist with internal and community-based organization outreach and relationship building. 
  • Provide assistance with training on the Find Help platform.     
  • Assist with organizing Find Help community organization data.            
  • Communicate with Community Health Worker team members to facilitate client care. 
  • Identify community resources for clients to overcome barriers to care and facilitate access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services.
  • Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.       
  • Works to reduce cultural and socio-economic barriers between community members and institutions.         

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

  • This position may require travel, therefore, will be exposed to weather and road conditions.
  • Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$43.30 - $64.95

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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The Company
HQ: Downers Grove, IL
11,728 Employees
Year Founded: 2018

What We Do

Advocate Aurora Health is the 11th largest not-for-profit, integrated health system in the United States. As a leading employer in the Midwest, Advocate Aurora Health employs more than 75,000 individuals including more than 22,000 nurses. Advocate Aurora is engaged in hundreds of clinical trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019.

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