Community Relations Manager - Stockton Region

The Community Relations Manager, Stockton Region is responsible for developing and implementing a comprehensive brand awareness campaign and community engagement strategy for Touro University California in the Stockton area. This role focuses on building strong relationships with community stakeholders, enhancing the presence and overall brand of the University, including its presence through the Touro University Medical Group (TUMG), and promoting community service programs aligned with institutional goals. The position requires strategic planning, collaboration, and representation of the organization at various community events and meetings.

Join the Touro University California team and enjoy the benefits our employees love—click the link below to learn more!

https://touro.box.com/Benefits At A Glance

SPECIFIC RESPONSIBILITIES: are those work assignments which are predominant, regular and recurring.

·      Develop and execute a brand awareness campaign in the Stockton area.

·      Develop and establish outreach, engagement, and community relation initiatives to promote community service programs that align with the goals of Touro University California.

·      Determine the most strategic events for Touro University California’s objectives and goals.

·      Develop alliances that enhance the presence and overall brand of Touro University California in the community. 

·      Develop an annual community outreach plan that includes numerous initiatives and programs that grow the Touro University California’s involvement in the broader community.

·      Collaborate with external communities and stakeholders to identify strategic community partners.

·      Initiate, build and enhance relationships to increase competitiveness, leverage existing resources and create new resources.

·      Direct community engagement efforts, including strategy development and implementation, at the direction of the TUC CEO & Campus Provost and TUC Vice President of Advancement. Represents Touro University California with internal and external audiences as well as interfaces efforts toward public outreach and engagement.

·      Assesses community needs, defines opportunities and develops relationship-building strategies and plans for implementation of new collaborative community-based programs, partnerships and other engagement initiatives to maximize regional community resources.

·      Connect Touro University California programs, research and major initiatives with corporate, non-profit, government and education stakeholders.

·      Develop and maintain tracking and monitoring mechanisms for internal and external evaluation of community engagement initiatives. Build and maintain a partnership knowledge base that documents ongoing partnership projects, success measures and overall impact.

·      Represent Touro University California at community meetings, boards and events.

·      Develop SMART goals in consultation with TUC CEO and Campus Provost and TUC Vice President of Advancement.

·      Bachelor’s degree in related fields, such as public relations and communications; Master’s degree preferred.

·      3-5 years’ experience of progressively responsible, professional experience in community and public relations or related experience, including two years of lead or supervisory experience.

·      Strong communication, organizational, and project management skills.

·      Knowledge of the healthcare and higher education sectors is preferred.

·      Strong writing skills for creating press releases, newsletters, social media content and other outreach material.

CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.

·      Project management – develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget.

·      Relationship Building and Collaboration - Demonstrates the ability to cultivate and maintain strong, trust-based relationships with internal and external stakeholders, fostering partnerships that advance organizational goals.

·      Communication and Interpersonal Skills - Communicates clearly and effectively across diverse audiences, using active listening and empathy to build rapport and resolve conflicts.

·      Event and Program Management - Plans, executes, and evaluates community events and programs with attention to detail, ensuring alignment with strategic objectives and stakeholder needs.

·      Community Awareness and Engagement - Understands the unique needs, dynamics, and priorities of the community, and actively engages with local leaders, organizations, and residents to promote mutual understanding and collaboration.

·      Strategic Thinker and Problem-Solving - Applies creative thinking and resourcefulness to develop solutions that address challenges and enhance community impact.

·      Leadership and Influence - Inspires and motivates others through vision, integrity, and action, effectively advocating for the organization’s mission and values within the community.

·      Data-Driven Decision Maker - Utilizes qualitative and quantitative data to inform strategies, measure outcomes, and continuously improve community relations efforts.

·      Adaptability and Flexibility - Responds effectively to changing circumstances and community needs, demonstrating resilience and openness to new ideas and approaches.

·      Other duties as assigned.