Community Operations Coordinator - Warsaw, PL

Got a knack for helping out and love meeting new, interesting people? Enjoy getting hands-on, whether it's building furniture or troubleshooting technical devices? Does throwing various community events and creatively tackling all sorts of client requests sound fun to you?

CIC is looking for a full-time, early career Community Operations Coordinator to join our team. This opportunity is ideal for those with a 'can-do' attitude, at least a year of professional experience, and who thrive in a dynamic, fast-paced environment.

ABOUT CIC & CIC WARSAW

CIC builds and operates a global network of innovation campuses where startups, scale-ups, corporations and public entities connect, work, and grow. Founded in 1999, CIC manages more than 111,000 square meters of innovation-focused workspace, laboratories, and event space across North America, Europe and Asia. Additionally, CIC develops innovation-related programming, builds and enables industry clusters, and provides world-class innovation consulting. 

CIC Warsaw, opened in 2020, is one of the largest innovation-oriented centers in Europe. Our office is located directly next to the Warsaw Central train station and is housed within Varso Place, a new landmark on Warsaw’s map with the tallest building in the EU. Our Warsaw team consists not only of community and relationship teams working together to provide the best community experience but also finance, IT, software and talent teams supporting our global efforts.

Learn more about us here.

YOUR DAY-TO-DAY WORK

You will join a Community Operations Team to satisfy the day-to-day needs of our clients. Some work will be independent while at other times it will require collaboration with other members of the CIC staff. 

Potential responsibilities will include:

• Building and keeping good relationships with CIC clients, making sure they’re happy by quickly and specifically responding to their questions and needs.

• Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting.

• Stocking and maintaining supplies in kitchens and conference rooms, while also ensuring the upkeep of regular systems like print stations and conference room setups, offering assistance as needed.

• Facilitating new client onboarding, including system registration and office setup, as well as assisting existing ones with office moves and special event preparations in conference rooms.

• Supporting front desk operations with focus on excellent service and assisting other teams with special projects as needed.

• Organizing community events to encourage networking among clients.

ABOUT YOU

We value service-minded, reliable, and independent thinkers who may not know everything on day one but are bright, curious, and eager to learn. As our ideal candidate, you should confidently take ownership of tasks, be personable and enjoy helping others, and possess a self-motivated attitude towards learning our business in-depth. Your approach should be detail-oriented and organized, with strong time management skills. You're expected to be a team player who can maintain positive relationships and communicate professionally, treating everyone equally and contributing fresh ideas.

YOU HAVE

• Ideally at least 1-2 years of experience in a fast-paced environment, which could be from a company, internship, NGO, or any other organization.

• Experience in hospitality or a high-service level job would be a big plus.

• Availability to work from the office every day.

• Willingness and ability to start work at 8 AM, one or two times a week.

• Fluency in English and strong Polish proficiency.

• Ability to legally work in Poland. CIC is unable to sponsor visas for this role at this time.

OUR OFFER

• Full-time employment contract (no B2B option). 

• Starting compensation is 6,490 zł gross per month.

• Private medical care (family or individual plan).

• City transportation card (ZTM).

• Access to my-benefit platform.

• PPK (optional).

• Allocated budget for training (customized to specific requirements of the role and organization's objectives).

Please submit your application in English. Thank you!

CIC welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status or disability. We are proud to be an equal opportunity employer.