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The Role
Provide day-to-day operational support for CIC Fukuoka members: client relations, onboarding, office setup, event planning and execution, facilities upkeep, front desk assistance, and social media promotion to build community engagement.
Summary Generated by Built In
Are you passionate about helping people? Are you inspired by meeting new people who are doing interesting things? Do you have hands-on experience building furniture or troubleshooting technical devices or are you excited to learn how? If so, read on!CIC Fukuoka is looking for a full-time, early career Community Coordinator to join our team. This is a great opportunity for a natural ‘can-do’ individual with at least one year of professional work experience who enjoys working in a fast-paced environment.
ABOUT CIC & CIC FUKUOKA
CIC builds and operates a global network of innovation campuses where startups, scale-ups, corporations and public entities connect, work, and grow. Founded in 1999, CIC manages more than 111.000 square meters of innovation-focused workspace, laboratories, and event space across North America, Europe and Asia. Additionally, CIC develops innovation-related programming, builds and enables industry clusters, and provides world-class innovation consulting.
CIC Fukuoka is combining workspace and high-impact programming to become a physical center of gravity for the innovation community and help to connect the region to the global innovation ecosystem. The strategic expansion is the CIC’s second innovation campus in Japan and tenth global location. CIC Fukuoka is on the 7th floor (approx. 3,500 m2) of the One Fukuoka Building, and have approximately 140 private offices and a coworking space with approximately 40 seats, as well as conference rooms, a kitchen/cafe space, a game room and other amenities that can be shared by tenants.
Learn more about us here.
YOUR DAY-TO-DAY WORK
You will join a Community Operations Team to satisfy the day-to-day needs of our clients. Some work will be independent while at other times it will require collaboration with other members of the CIC staff. Potential responsibilities will include:
• Developing and nurturing positive relationships with CIC clients, ensuring their satisfaction through timely and tailored responses to their inquiries and needs.
• Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting.
• Stocking and maintaining supplies in kitchens and conference rooms, while also ensuring the upkeep of regular systems like print stations and conference room setups, offering assistance as needed.
• Facilitating new client onboarding, including system registration and office setup, as well as assisting existing ones with office moves and special event preparations in conference rooms
• Supporting front desk operations with focus on excellent service and assisting other teams with special projects as needed・Planning and rolling out community events to help foster connections between community members.
• Actively utilize SNS such as Facebook, LinkedIn and other media allowed by company to market events hosted in CIC Fukuoka Campus.
ABOUT YOU
We value service-minded, reliable, and independent thinkers who may not know everything on day one but are bright, curious, and eager to learn. As our ideal candidate, you should confidently take ownership of tasks, be personable and enjoy helping others, and possess a self-motivated attitude towards learning our business in-depth. Your approach should be detail-oriented and organized, with strong time management skills. You're expected to be a team player who can maintain positive relationships and communicate professionally, treating everyone equally and contributing fresh ideas.
YOU HAVE
• Ideally at least 1-2 years of experience in a fast-paced environment, which could be from a company, internship, NGO, or any other organization.
• Fluency in Japanese and strong English proficiency.
• Ability to legally work in Japan. (CIC is unable to sponsor visas for this role at this time.)
OUR OFFER
• competitive salary, adjusted to match your experience.
• Commuting / transportation allowance.
• Massage session once a month.
• Permanent contract.
Please submit your application in English. Thank you!
CIC welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status or disability. We are proud to be an equal opportunity employer.
Skills Required
- At least 1 year of professional work experience in a fast-paced environment (1-2 years preferred)
- Fluency in Japanese and strong English proficiency
- Ability to legally work in Japan (employer cannot sponsor visas for this role)
- Experience using social media platforms (e.g., Facebook, LinkedIn) for marketing or event promotion
- Service-minded, organized, reliable, team-player with good communication and time-management skills
CIC (Cambridge Innovation Center) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CIC (Cambridge Innovation Center) and has not been reviewed or approved by CIC (Cambridge Innovation Center).
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Healthcare Strength — Employer-paid medical, dental, disability, and life insurance for full-time staff are prominently offered, with some indications of deductible coverage. Feedback suggests this makes healthcare a strong pillar of total compensation.
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Leave & Time Off Breadth — Paid sick leave, PTO and bereavement, plus local holiday calendars with options to work and bank floating days, widen time-off options. Feedback suggests these provisions are broadly valued, while specifics can vary by location.
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Wellbeing & Lifestyle Benefits — Flexible schedules where roles allow and onsite amenities like stocked kitchens, wellness sessions, bike parking, showers, and pet-friendly offices enhance day-to-day experience. Feedback suggests these perks contribute meaningfully to overall benefits satisfaction.
CIC (Cambridge Innovation Center) Insights
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The Company
What We Do
CIC (Cambridge Innovation Center) helps exceptional entrepreneurs around the globe innovate better and faster. In service of fixing the world through innovation, CIC creates the highest quality infrastructure and programing for innovators. This includes flexible and custom office space; shared wet lab facilities; civic innovation spaces; and targeted initiatives to support changemakers, disruptors, and out-of-the-box thinkers in growing their companies.
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