Community Marketing Manager

Posted 12 Days Ago
Be an Early Applicant
Indio, CA, USA
In-Office
70K-70K Annually
Junior
Travel
The Role
Lead and supervise a marketing team to meet production and sales metrics, including tour and package sales. Hire, train, coach, schedule, and discipline staff; coordinate with sales and marketing management on programs and allotments. Manage reporting, payroll corrections, supplies, and customer issues. Use company systems (Journey, Workday) daily and work flexible schedules at events and venues.
Summary Generated by Built In

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:

  • Direct supervision of Marketing Team: interview, hire, and train employees; plan, schedule and assign work duties.  

  • Motivate, reward, and provide disciplinary action when necessary.

  • Maintain team production standards according to marketing performance metrics.

  • Achieve minimum required monthly personal production as determined by site leadership and target performance metrics.

  • Will include tour and package sale production.     

  • Resolve issues pertaining to tour statuses, bookings, coding,  etc.

  • Order and maintain departmental supplies (collateral material, uniforms, etc.)

  • Prepare additional reports deemed necessary by management.

  • Coordinate with marketing management regarding tour allotments available and potential tour flow.

  • Ensure any pertinent information related to Marketing is properly and timely disseminated.

  • Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).

  • Submit employee payroll corrections in timely manner.

  • Utilize all technology platforms daily to enhance tour booking and package sales.

  • Perform other related functions not listed.

Minimum Requirements and Qualifications

  • High School Diploma, GED, or equivalent.

  • Excellent verbal and written communication skills; must always maintain a high level of professionalism.

  • Ability to effectively coach and motivate marketing agents.

  • Provide exceptional customer service (i.e., must be able to communicate in a positive and effective manner).

  • Ability to efficiently multi-task.

  • Ability to negotiate effectively.

  • Ability to TO/Close for marketing agents.

  • Ability to recruit, train and develop.

  • Ability to lead by example.

  • Detail oriented and accurate.

  • Ability to carry out responsibilities in accordance with the organization's policies and applicable laws.

  • Demonstrated problem solving ability.

  • Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.

  • Must be able to work independently.

  • Ability to work in various indoor and outdoor venues in the valley including but not limited to festivals, hotels, concerts, and partner events.

Technical Skills

Maintain up to date knowledge on all company systems such as Journey & Workday.

Job experience

Two (2) years marketing/sales experience required, primarily in vacation ownership industry.




How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

Generally starting at $70,304 - $70,304 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

Skills Required

  • High School Diploma, GED, or equivalent
  • Two (2) years marketing/sales experience, primarily in vacation ownership industry
  • Excellent verbal and written communication skills and professional demeanor
  • Ability to effectively coach and motivate marketing agents
  • Provide exceptional customer service
  • Ability to efficiently multi-task
  • Ability to negotiate effectively
  • Ability to TO/Close for marketing agents
  • Ability to recruit, train and develop staff
  • Ability to lead by example
  • Detail oriented and accurate
  • Ability to carry out responsibilities in accordance with company policies and applicable laws
  • Demonstrated problem solving ability
  • Ability to work flexible schedule including rotating days, nights, weekends, and holidays
  • Ability to work independently
  • Ability to work in various indoor and outdoor venues (festivals, hotels, concerts, partner events)
  • Maintain up to date knowledge on company systems such as Journey and Workday

Travel + Leisure Co. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travel + Leisure Co. and has not been reviewed or approved by Travel + Leisure Co..

  • Healthcare Strength Health coverage includes medical, dental, and vision options with HSA and FSA accounts. Company-paid life and disability coverage plus a wellness incentive that can reduce premiums expand the breadth of care.
  • Retirement Support Retirement offerings include a 401(k) with a company match available after an initial waiting period and enrollment soon after hire. These features strengthen long-term financial security alongside base pay.
  • Wellbeing & Lifestyle Benefits Travel discounts across brands, paid volunteer time, recognition programs, and learning and tuition support are emphasized. These lifestyle and development perks add meaningful non-cash value aligned with the company’s travel focus.

Travel + Leisure Co. Insights

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The Company
HQ: Orlando, FL
10,001 Employees

What We Do

Travel + Leisure Co. is the world’s leading membership and leisure travel company, with nearly 20 travel brands across its resort, travel club, and lifestyle portfolio. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes the largest vacation exchange company, industry-leading travel technology, and subscription travel brands; and Travel + Leisure Group, featuring top travel content, travel services including the brand’s eponymous travel club, and branded consumer products. At Travel + Leisure Co., our global team of associates brings hospitality to millions each year, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.

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