William Douglas Management is looking for a Community Manager to join its Charlotte office. In this role, you will serve as one of the most visible team members, and the ideal candidate should enjoy engaging with people and proactively addressing problems. As a Community Manager, your responsibilities will include working with the HOA Board of Directors for a portfolio of multiple communities. You will act as the Board's daily point of contact with community members, vendors, and contractors.
Responsibilities and Duties (include but are not limited to):
- Regular inspections of common area amenities
- Assisting with rule enforcement
- Coordinating community vendors
- Organizing and running the Board meetings, Annual community meetings, and Board elections
- Occasional evening meetings required, both in-person and virtual
Qualifications:
- Excellent organizational abilities
- Exceptional verbal, written, and interpersonal communication skills
- 2-3 years in the HOA Management field is strongly preferred; however, extensive customer service skills acquired through call-center, restaurant, retail experience or similar field(s) working directly with clients is highly considered
- Ability to read financial statements and prepare budgets
- Ability to adapt to a changing environment and handle multiple priorities
- Knowledge of Microsoft Office, primarily Word, Excel, and Outlook
- Knowledge of CINC is a plus
- Must be able to pass a background and have reliable transportation
- Valid driver's license is required
- Full in-house training to be provided
We offer a comprehensive benefits package which includes health, dental, and vision insurance, disability, health spending account, and life insurance. Paid vacation/holidays, and 401K.
Skills Required
- 2-3 years in HOA Management preferred
- Exceptional verbal and written communication skills
- Knowledge of Microsoft Office
- Ability to read financial statements and prepare budgets
- Valid driver's license required
What We Do
William Douglas Management is a leading HOA and property management company serving homeowner associations in North and South Carolina, known for its proactive, homeowner-experience driven approach and leveraging technology.
