Community Manager

Founded in 2010, DigiSay Group is a media technology company that initially specialized in creator services such as content management and distribution. Today, DigiSay has evolved into a comprehensive media group with subsidiaries that offer end-to-end services across the entire content lifecycle—from ideation to monetization. The Group is committed to advancing the media sector through a focus on technology, production, and venture development.

Mangos24 is a communications and event management agency driven entirely by ideas. We specialize in crafting innovative solutions that address both business and communication challenges, delivering impactful concepts across diverse platforms and channels. Our project-based structure ensures the delivery of big ideas with seamless execution, whether through in-house expertise or external collaborators—ultimately creating standout events and exceptional brand experiences.

• Plan and execute social media campaigns for assigned clients based on approved strategies and creative direction.

• Develop digital content plans and editorial calendars for platforms such as Facebook, Instagram, YouTube, TikTok, Kwai, Snapchat, and more.

• Coordinate with content creators to deliver compelling copy, visuals, and video content in both Arabic and English.

• Manage community interactions by responding to comments and inquiries in a timely manner, in line with agreed-upon SLAs (Arabic and English).

• Monitor feedback, online reviews, and community sentiment, and report key insights.

• Participate in and organize events to enhance engagement and increase brand visibility.

• Track social media performance using relevant KPIs and analytics tools.

• Provide clients with detailed and regular performance reports.

• Work closely with Outreach, Events, PR, and Communications teams to ensure brand consistency.

• Align social media efforts with broader marketing strategies and brand goals through internal collaboration.

• Utilize social media management tools to streamline scheduling and content optimization.

• Stay informed about emerging trends, platform updates, and new technologies to implement cutting-edge strategies.

• Foster strong relationships with clients, prospects, and key industry figures.

• Serve as the primary point of contact for client communication related to social media and community management.

• Education: Bachelor’s degree in Marketing, Communications, Media, or a related field.

• Experience: 2–4 years of relevant experience in the music and entertainment industry.

• Languages: Proficiency in both Arabic and English.

• Computer Skills: Proficient in Microsoft Word, Excel, and PowerPoint.

• Key Skills: Strong writing skills, attention to detail, and a creative mindset.