Position: Community Manager - Mount Ridge Apartments | Catonsville, MD
Role Overview
As the Community Manager you will manage the asset to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This community features 266 apartments.
Competitive base salary + performance bonuses + $750/month management rent discount for live-on (if desired) + Health/Dental/Vision/401Kmatch + paid training + fun events + recognition
Most Important Responsibilities
- Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections
- Manages community inspections in accordance with CRC requirements
- Successfully manages renewals for resident retention and rent growth goals
- Assist with coaching and developing all team members
- Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations
- Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market
- Delinquency management
- Collaborate with the Service Team to ensure smooth operations
- Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations.
- Strong organizational, multi-tasking and problem-solving skills
- Responds to any potential housing violations and liability concerns about the community
Most Important Qualifications
- Community Manager exp required
- Minimum of 5 years industry experience
- Ability to work occasional Saturdays when/if necessary
- Demonstrated ability to train and coach team members, create structure and measurable progress
- Understanding of the financials, i.e. monthly variances, etc.
- Ability to effectively write reports and business correspondence
- Knowledge of Baltimore County/MD tenant laws and regulations concerning the multifamily industry
- Conflict resolution skills, demonstrated ability to independently handle resident issues
- Organization skills, strong follow up, attention to detail and ability to multitask
Founded in 1960, we own and operate all of our assets (10,000+ units) and invest in the long term. Certified as a Top Workplace for several years in a row currently.
EOE
Skills Required
- Community Manager experience
- Minimum of 5 years of industry experience
- Ability to work occasional Saturdays when necessary
- Ability to train and coach team members and create measurable progress
- Understanding of financial statements and monthly variances
- Ability to write reports and business correspondence effectively
- Knowledge of Baltimore County and Maryland tenant laws and multifamily regulations
- Conflict resolution skills and ability to independently handle resident issues
- Strong organization, follow-up, attention to detail, and multitasking skills
What We Do
Continental Realty Corporation, headquartered in Baltimore and founded in 1960, is a full-service commercial real estate investment and management company. The privately-owned firm owns and manages a diversified portfolio of retail centers consisting of more than three million square feet of commercial space, as well as almost 10,000 apartment homes. Positioned throughout the Mid-Atlantic and Southeast regions, the portfolio’s value exceeds $2 billion. For additional information, visit www.crcrealty.com.
