Curious about a career with NorthPoint?
NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Community Manager to our growing team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.
“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.
How We Put You First:
At NorthPoint, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:
- A selection of comprehensive medical, dental, and vision plans
- 401k with 100% match up to 6%, immediately vested upon enrollment
- Scholarships and paid professional development
- Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone
- Mental Health Reimbursement
- Childcare Reimbursement
- $2,000 annual HRA and HSA contributions
- Parental Paid Leave
- Flexible Spending Account
- Living Generously program with 100% charitable contribution match
What You’ll Do
- Lead Maintenance and Leasing teams to ensure top notch customer service and curb appeal
- Monitor community income and operating expenses
- Manage and maintain customer billing information
- Review and process accounts payable (invoicing) for processing
- Responsible for weekly and monthly owner reporting
- Responsible for the financial performance of the community
- Oversee leasing, touring, move in processes along with maintaining occupancy at the community
- Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
- Approve and oversee staff schedule
- Oversee and implement the market survey, monthly marketing plans and outreach marketing
- Attend manager meetings, networking events, and represent Northpoint in AAKC committees, volunteering and events
- Ensure that employees are able to “Live Generously” and encourage volunteering
- Resolve resident issues to ensure resident satisfaction
- Provide continual training opportunities for the community team and peers.
- Walk buildings, vacant units and property regularly or as required
- Any other additional tasks that are required
Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you!
Who You Are
- High School Diploma, GED or related experience and/or training
- Must have a valid Drivers License
- Organized and have the ability to multi-task in a busy environment
- Have a background with superior customer service
- Excellent leadership and teambuilding skills
- Ability to take ownership of any task assigned
- Confident and knowledgeable when interacting with all team members & outside parties
- Able to work collaboratively as a team and independently
- Proficient in Microsoft Word, Excel and Google applications
- Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease
- Proficient communication skills both verbal and written
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Skills Required
- High School Diploma, GED, or equivalent experience/training
- Valid Driver's License
- Experience leading maintenance and leasing teams or equivalent supervisory experience
- Background in customer service and resident relations
- Excellent leadership and teambuilding skills
- Proficient in Microsoft Word, Excel and Google applications
- Proficient verbal and written communication skills
- Ability to manage community financials, billing, accounts payable, and owner reporting
- Knowledge of Fair Housing regulations and multi-family operations compliance
- Entrata or Yardi experience; familiarity with Blue Moon lease
What We Do
NorthPoint Development is a privately held real estate development firm specializing in the development of Class A Real Estate facilities. NorthPoint was designed with a vision of creating unparalleled value and service through all of our interactions. To do this, we offer everyone, both big and small, an unrivaled suite of in-house development services. Through our in-house suite of services, we are able to provide end-to-end expertise, leading to expedited solutions for our partners.
