About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial responsibilities of the community. In addition, the Community Manager will be responsible for profitability, cost control, and maintaining the operating budget.
Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Minimum of 2 years of experience in multifamily property management is required. Previous experience overseeing direct reports, including maintenance personnel and contractors, is preferred.
- Strong organizational, communication, and customer service skills.
- Proven ability to multitask, prioritize, and meet deadlines effectively.
- Proficient in strategic advertising, marketing, leasing, and community promotion, with awareness of competitive market trends.
- Prior experience with Yardi or other property management software strongly preferred; proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) required.
Physical Requirements:
- Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
- Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
- Must be able to work inside and outside in all weather conditions.
Benefits Highlights:
- Competitive Bonus Structure
- 401(k) + Company Match
- Medical, Dental, & Vision Insurance
- Generous PTO (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.
Skills Required
- Minimum of 2 years experience in multifamily property management
- Experience supervising direct reports, including maintenance personnel and contractors
- Strong organizational, communication, and customer service skills
- Proven ability to multitask, prioritize, and meet deadlines effectively
- Proficient in strategic advertising, marketing, leasing, and community promotion with awareness of market trends
- Prior experience with Yardi or other property management software
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Ability to perform physical tasks: stand, walk, climb, bend, lift/carry up to 50 pounds, work inside and outside in all weather
- Able to explain and demonstrate ability to perform essential job functions with or without reasonable accommodation
What We Do
Northland Communications is the leading provider of high-speed fiber broadband internet and business communications in Central New York. Serving areas including Syracuse, Utica, Oneida, and Rome, the company offers reliable phone and internet services with a focus on digital transformation. They are dedicated to supporting local businesses with tailored communication solutions and a high-uptime fiber network.
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