Community Manager

Posted Yesterday
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Draper, UT, USA
In-Office
Entry level
Information Technology • Software • Automation
The Role
Manage relationships with association boards and homeowners, attend board meetings and community events, perform site inspections and walk-throughs, prepare annual disclosure and financial packages, review monthly financial reports, and provide recommendations for capital expenditures to maintain community operations and appearance.
Summary Generated by Built In
Job Summary & Responsibilities

Associa is currently looking for a Community Association Manager (CAM) to join our team in Draper, UT. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

 

Benefits Summary:

  • World-Class Training
  • Additional Income Opportunities
  • CAI (Community Association Industry) Course/Designation Assistance
  • Paid Time Off/Holidays
  • Comprehensive Medical Benefits
  • Wellness Incentives
  • Mileage Reimbursement
  • Company Cellphone
  • Hybrid: In Office/Work From Home Schedule

 

Work Location: 

12371 S 900 E #200 Draper UT 84020

 

How will you make an impact?

 

The Community Association Manager (CAM) helps the company grow by:

 

  • Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
  • Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
  • Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
  • Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
  • Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Preferred Qualifications
  • Proficiency in Microsoft Office (word, excel, outlook)
  • Experience in Community Management, customer service, hospitality or other related industry
  • Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
  • Proficient in Customer Service and conflict resolution
  • Able to work effectively with others in person and in group setting
  • Able to prioritize, manage time, and meet deadlines.
  • Able to communicate effectively and professionally on phone, email, and in-person

How to apply:

Applicants should apply through the link in this posting or visit [email protected]

Skills Required

  • Great customer service skills
  • Ability to work on multiple projects and prioritize tasks
  • Willingness to travel to client associations for meetings, inspections and events
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience in community management, customer service, hospitality or related industry
  • Proficiency in business correspondence (grammar, structure, punctuation, spelling)
  • Proficient in customer service and conflict resolution
  • Able to work effectively with others in person and in group settings
  • Able to communicate effectively and professionally by phone, email, and in-person
  • Able to manage time and meet deadlines
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The Company
HQ: Porto Alegre, Rio Grande Do Sul
205 Employees
Year Founded: 2013

What We Do

TownSq is a modern API platform that leverages unified tools and processes to enhance HOA management. Our robust portfolio of digital solutions streamlines association operations through intuitive web and mobile applications, as well as premium professional services. With integrated communication, workflow automation, portfolio oversight, and in-depth reporting, TownSq reduces manual work, minimizes noise, and provides teams with the visibility needed to perform at their best. Scale faster, strengthen performance, and drive revenue with true operational clarity, control, and convenience across every community you serve. townsq.io

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