Community Manager in Mocksville, NC

Community Manager

Property:  Camden Pointe - Mocksville, NC

SUMMARY

The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.  

RESPONSIBILITIES

• Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines
• Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
• Oversees compliance with Fair Housing Laws
• Ensure each property is adhering to their specific program types regulations
• Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate
• Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD.
• Regional Property Manager may assist Community Manager when needed in recruiting, interviewing, and training all community staff positions.
• Oversee, implement or participate in on-going staff training, coaching, counseling and guidance. Monitor management and staff performance, motivation, and cross training.
• Develop employees through performance feedback and challenges. Delegate responsibilities and special projects to staff as necessary.
• Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis
• Promote staff harmony through support, effective leadership and positive example
• Ensure all on-site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.).
• Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.).
• Assures that associates follow policies and safety rules; complies with NHE policies for reporting incidents
• Interacts closely with maintenance staff to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance and that the work meet or exceeds NHE standards.

COMPLIANCE RESPONSIBILITIES:

• Complete all move ins/outs/re-certifications/Interims etc. as required by HUD and NHE guidelines
• Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
• Oversees compliance with Fair Housing Laws
• Ensure each property is adhering to their specific program types regulations
• Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate.
• Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD

SUPERVISOR RESPONSIBILITIES

Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job

PHYSICAL DEMANDS

• Regular use of hands; frequent standing, walking, and sitting
• Occasional lifting (up to 10 lbs), climbing, bending, or crouching
• Requires strong visual abilities (close, distance, peripheral, depth perception)

EDUCATIONAL AND/OR EXPERIENCE

• Bachelor’s degree or 2+ years of apartment management experience preferred
• Experience with leasing, customer service, and marketing preferred
• Proficiency in Microsoft Word, Excel, and property management software (e.g., Yardi Voyager)

QUALIFICATIONS 

• Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred)
• Knowledge of apartment management laws and regulations on a federal, state, and local level
• Knowledge of expense control and financial management.
• Must have a valid driver’s license and means of immediate transportation to attend meetings, events and daily activities 

BENEFITS

Eligible full-time employees receive:

• Medical (HDHP & PPO), dental, and vision insurance
• Short- and long-term disability, life insurance
• HSA and FSA options
• Employee Assistance Program
• 401(k) retirement plan
• 12 paid holidays (including birthday)
• Up to 130 hours PTO

About NHE, Inc.

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.

Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.

EOE