Community Manager, Japanese

We are looking for an experienced Senior Japanese Community Manager / Japanese Community Manager as part of our team to join our journey in fostering a healthy community and help extending our players’ gaming experience in-game & out. In this role, you will contribute to navigating the complex APAC environment and driving our game’s narrative to the players.

Senior Community Manager, Japanese

Responsibilities include but are not limited to the following:

• Planning, organizing, and executing community focused strategies and content campaigns for our game

• Building, maintaining, and monitoring our community channels from internal and external platforms inclusive of social media touch points across APAC focusing on Japanese market

• Driving conversations on our social media channels, as well as on platforms where our games are available

• Identify, build, and maintain relationships with regional content creators, community contributors, and advocates

• Acting as the bridge between players and developers to communicate and translate feedback into actionable suggestions for the team

• Coordinating communication and initiatives with various cross-functional/ regional / global stakeholders to collaborate closely

• Supporting and executing live updates, content releases, and cross-promotional campaigns

• Research the latest trends and best practices to stay up to date

• Compiling reports and delivering updates on community sentiment, concerns, suggestions, and other related community insights

• At least 5 years’ experience in relevant fields such as Community Management or Social Media Management or Marketing

• Native in Japanese to support our Japanese players / community

• Able to communicate in English

• Excellent writing and communication skills

• Have a strong passion for games

• Results-driven and have a player-centric mindset, with the ability to multitask and come up with creative solutions to engage our players

• Team player to be able to work with cross functional, regional, and global teams

• Being a streamer or familiar with the streaming environment is a plus

• Experience working in a relevant industry such as animation, media, lifestyle entertainment companies

• People management / Coaching / Mentoring experience

• Good planning and strong project management skills

• Familiarity with Wargaming products will be an advantage

• Onsite 
• This role isn't eligible for relocation & immigration support.

Benefits and perks are tailored to the local market and culture. Our benefits in Tokyo include:

• 16 days of Annual Leave (additional days based on years of service up to 20 days)
• Additional paid time off (5 Personal Days, 10 days of Sick Leave, Birthday Leave, Marriage Leave, Marriage of Child Leave, Compassionate Leave) on top of the statutory minimum
• Other leaves per statutory requirements (Maternity Leave, Paternity Leave, Childcare Leave and Caregiver Leave)
• Career development and education opportunities within the company
• Mental well-being program (iFeel)
• Personal Gaming Account
• Coffee and snacks in the office
• Company events
• Long Service Award  
• Referral program - you can recommend the best talents to the Company and receive a reward  
• To learn more about our studio in Japan, follow this link: https://wargaming.co.jp/