Community Manager Assistant

Posted Yesterday
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Burlington, NC, USA
In-Office
50K-55K
Junior
Professional Services • Real Estate • Consulting • PropTech
The Role
Assists community managers with daily HOA administration, including monitoring inboxes and calls, scheduling appointments, attending HOA meetings, conducting property inspections, preparing reports, and supporting association needs. Requires effective communication, organization, multitasking, independent work, knowledge of association and financial documents, Google Suite proficiency, and prior Vantaca experience.
Summary Generated by Built In

Description

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

  • Proficient with Google Suite applications including Gmail, Docs and Sheets  
  • Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele  
  • Strong interpersonal, written and verbal communication skills required  
  • Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
  • Strong decision-making, organizational and problem-solving skills
  • Provide support to our community managers assisting in daily HOA needs.
  • Monitor inbox and incoming calls with a 48-hour turnaround time.
  • Organize and schedule appointments
  • Attend HOA annual and contracted meetings
  • Complete inspections of properties as contracted
  • Assist in the preparation of regularly scheduled reports
  • Knowledge and understanding of association and financial documents.

Requirements

Education and Training:

  • High School Diploma  
  • 1+ years related experience; or equivalent combination of education and experience  
  • Prior Vantaca experience required

Adaptability:

  • Adapts to changing work demands 
  • Stays focused on own work when faced with challenges and/or difficulties 
  • Stays open to and learns from feedback

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

  • Moves, lifts, carries supplies weighing less than 20 pounds without assistance
  • Creates documents, reports, etc. using a writing instrument or computer
  • Ability to enter and locate information on a computer
  • Visually verifies and/or reads information
  • Sits for an extended period of time
  • Must be physically present in the office as the needs of the business dictates

Skills Required

  • High school diploma
  • At least 1 year of related experience or equivalent combination of education and experience
  • Prior Vantaca experience
  • Proficiency with Google Suite, including Gmail, Docs, and Sheets
  • Strong interpersonal, written, and verbal communication skills
  • Ability to multitask, prioritize, meet deadlines, work autonomously, and adapt to change
  • Knowledge and understanding of association and financial documents
  • Ability to work physically present in the office as business needs dictate
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The Company
HQ: Charlotte, NC

What We Do

Cedar Management Group is an accredited HOA management company that provides full-service community association management, focusing on homeowner associations, condominiums, and commercial associations.

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