Community Liaison

Warm Hearth Hospice | Christiansburg, VA

Salary: $62,000–$74,000 per year, plus bonus incentives
Job Type: Full-time
Location: Christiansburg, VA and surrounding New River Valley

Make a Difference Through Relationships and Compassion

Warm Hearth Hospice is seeking a motivated, compassionate, and relationship-driven Hospice Marketing and Community Liaison to help grow our hospice program throughout the New River Valley.

At Warm Hearth, we believe hospice care is about people, not numbers. We are committed to providing compassionate, dignified care to patients and families during life's most difficult moments. We are looking for someone who shares that commitment and can build meaningful relationships throughout our community.

This position is ideal for a healthcare marketing professional who enjoys networking, developing referral relationships, educating the community, and helping patients and families access the care they deserve.

Key Responsibilities

• Develop and maintain relationships with hospitals, physicians, skilled nursing facilities, assisted living communities, home health agencies, social workers, discharge planners, and other healthcare professionals.
• Identify new referral opportunities and strengthen existing community partnerships.
• Conduct regular outreach visits, educational presentations, and in-service programs.
• Educate referral partners about hospice services, eligibility, and the referral process.
• Respond promptly to referral opportunities and coordinate with the hospice clinical team to facilitate appropriate transitions of care.
• Represent Warm Hearth Hospice at community events, professional meetings, and networking opportunities.
• Develop and implement marketing strategies to increase hospice awareness and support sustainable program growth.
• Track outreach activity, referral trends, and marketing results.
• Collaborate with hospice leadership and clinical staff to ensure excellent communication and service for patients, families, and referral partners.
• Promote hospice services ethically and in accordance with applicable healthcare regulations.

Qualifications

• Experience in healthcare marketing, community outreach, business development, or relationship-based sales preferred.
• Hospice, home health, senior living, or other healthcare experience strongly preferred.
• Strong interpersonal, communication, networking, and presentation skills.
• Ability to establish and maintain professional relationships with healthcare providers and community organizations.
• Self-motivated, organized, and able to manage a community-based territory independently.
• Valid driver's license, reliable transportation, and appropriate automobile insurance.
• Comfortable using email, Microsoft Office, and basic reporting tools.

A degree in marketing, business, healthcare administration, or a related field is preferred but not required with relevant experience.

Compensation and Benefits

• Competitive annual salary of $62,000–$74,000, based on qualifications and experience.
• Additional bonus incentives based on established performance goals.
• Mileage reimbursement for approved business travel at 0.65 cents per mile.
• Paid time off.
• Health, dental, and vision insurance, subject to plan eligibility.
• Retirement savings plan, subject to plan eligibility.
• Supportive leadership and the opportunity to make a meaningful difference in the community.

Why Join Warm Hearth Hospice?

At Warm Hearth Hospice, we believe local care matters. We are committed to serving our neighbors with compassion, building trusted community relationships, and ensuring patients and families understand their options for end-of-life care.

We are looking for someone who is more than a salesperson. We want a trusted community partner who can educate, connect, and help families access hospice services when they need them most.

If you are passionate about healthcare, relationship-building, and making a difference in the lives of patients and families, we invite you to join our team.

Apply today and become part of Warm Hearth Hospice to provide compassionate care throughout the New River Valley.