Community Liaison - Business Development

Community Liaison - Business Development for Home Health and Hospice in Medford

Schedule: Day shift, Full time (1 FTE)

The Community Liaison is responsible for creating and maintaining positive customer relationships to increase community awareness and referrals for Home Health, Hospice, Home Infusion, PACE, Transitional Care Unit and other services within assigned accounts. This role includes working with discharge planners, facility staff, physicians, and individuals to assess appropriateness for hospice and home health services and facilitate coordination of services, and to ensure appropriate documentation for compliance with agency and statutory guidelines to manage the transition of the patient from an acute care facility to the patient's home or next location of residence. Consultative functions include but are not limited to providing consultation and informational presentations regarding end-of-life care and home health; sharing expertise through in-services on pain and symptom management options; serving as a clinical resource and educator for physicians, facility staff, patients, families and community on Home Health or other issues in various settings and facilities. The Community Liaison has assigned geographic territories.

• Bachelor's degree in business, Healthcare Administration, Marketing, or a clinical discipline, or associate's degree plus four years of work experience; or high school diploma plus six years of work experience; is equivalent to the bachelor's degree.
• 1 year of Successful medical sales account management experience.

• Coursework/Training: Focus on healthcare
• 1 year of Sales experience in home health & hospice or infusion marketplace.
• 1 year of experience selling directly to physicians, hospital, discharge planners.
• 1 year of experience with customer relationship and territory management software.

About Us
About the TeamProvidence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.
HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.