Community Intern

Posted 5 Days Ago
Be an Early Applicant
South Jakarta City, Jakarta, IDN
In-Office
Internship
Fintech • Software • Financial Services
The Role
Support community programs across online and offline channels, manage WhatsApp communities, coordinate content, engage members, track growth and performance, and provide basic troubleshooting. The intern will collaborate with creative and field teams, coordinate stakeholders, and travel weekly outside the city to support community activations and operational activities.
Summary Generated by Built In

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

Responsibilities:

  • Support community plans and the execution of online and offline programs across multiple cities
  • Manage WhatsApp Communities, Channels, and Groups, including setup, member acquisition, and engagement
  • Coordinate with Field Office teams to introduce programs and acquire community members
  • Plan and distribute content, including WhatsApp blast captions, in collaboration with the creative team
  • Respond to member inquiries, collect feedback, and coordinate complaint resolution with relevant teams
  • Track community growth, digital adoption, content performance, and program effectiveness
  • Travel to support community activities and coordination as needed

Requirements
  • Available for 6 months period internship
  • Fresh graduates or candidates who have completed their studies
  • Strong communication and interpersonal skills
  • Comfortable managing online communities and engaging with members
  • Organized, detail-oriented, and able to handle multiple tasks
  • Proactive and willing to learn in a fast-paced environment
  • Available to travel outside the city on a weekly basis
  • Familiarity with WhatsApp Communities, social media, or community management is a plus

Skills Required

  • Available for a six-month internship
  • Fresh graduate or completed studies
  • Strong communication and interpersonal skills
  • Comfortable managing online communities and engaging with members
  • Organized and detail-oriented
  • Able to handle multiple tasks
  • Proactive and willing to learn in a fast-paced environment
  • Available to travel outside the city weekly
  • Familiarity with WhatsApp Communities, social media, or community management
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The Company
HQ: Jakarta
1,938 Employees
Year Founded: 2010

What We Do

We are a prosperity platform company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability. We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World. Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others. Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier. It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone. It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time. Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success. Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day. Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/

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