The Role
The role involves engaging in field and customer service tasks supporting the Cleveland Water Lead Service Program, including customer inquiries, documentation, and coordination with contractors.
Summary Generated by Built In
What We Offer:
Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program.
Position Description:
We are looking for a Community Infrastructure Liaison to join our Construction Team in our Cleveland office. Candidates must have a High School Diploma and possess a valid driver's license. This position will support the Cleveland Water Lead Service Program by engaging in a variety of field and customer service tasks. Candidates must be open to working in both an office and field environment. Familiarity with Microsoft Office is required. Candidates must be self-motivated, organized, and have excellent communication skills.
Typical responsibilities include:
- Prepare, document, and review Lead Service Line Replacement (LSLR) related work
- Distribute water pitcher filter kits and water sample kits as instructed
- Respond to customer inquiries about project resources and the LSLR process
- Operate hydrants and valves safely
- Collect water samples from hydrants
- Serve as a community liaison to communicate project details
- Inspect contractor performed work as it progresses to ensure standards are met
- Engage in meetings with other staff
- Provide essential support to ensure smooth operation
- Organize and maintain construction documentation
- Attend seminars and/or training classes
- Maintain excellent client relations
- Maintain a safe working environment
Education:
- High School Diploma
Skills/Experience:
- 0 years of experience
- Excellent verbal and written communication skills
- Comfortable working in both the field and office environment
- Ability to collaborate well with others in a team setting
- Valid driver's license
About Wade Trim:
Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.
Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning.
To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open-minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs.
Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.
If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at http://www.wadetrim.com/careers.
Wade Trim does not accept unsolicited resumes, candidate profiles, or CVs from third-party recruiters or employment agencies. Any submission made without a valid, signed agreement and an approved engagement request from Wade Trim’s People Services Team will be considered the property of Wade Trim. Wade Trim reserves the right to pursue and hire any candidate submitted through unsolicited means without any financial obligation to the recruiter or agency. A valid agreement can only be signed by the Director of People Services. Resumes or candidate profiles submitted at the request of a Wade Trim employee who is not authorized by the People Services team do not constitute a valid engagement. Recruiters and agencies must have a current, written agreement authorized by the Director of People Services to be considered an approved vendor.
Wade Trim is an Affirmative Action/Equal Opportunity Employer.
Skills Required
- High School Diploma
- Valid driver's license
- Excellent verbal and written communication skills
- Comfortable working in both field and office environment
- Ability to collaborate well in a team setting
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Wade Trim is a century-old consulting engineering and planning firm that provides infrastructure solutions to municipal and private clients. Their core disciplines include civil engineering, planning, surveying, landscape architecture, and environmental science. They are known for a collaborative, practice-led approach to solving complex infrastructure challenges, with a focus on innovation, sustainability, and delivering customized solutions that maximize the value of their clients' infrastructure investments.
