Community Grounds & Amenities Manager

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Community Grounds & Amenities Manager, internally referred to as the New Development Portfolio Manager is responsible for an assigned territory providing guidance and local operational support to the AMH Field Operations Team throughout the new home community onboarding process to support successful openings and ongoing management of maintenance, community appearance, and performance. Monitors and documents resident compliance with community rules and regulations to support community standards. Manages vendor performance and communicates expectations and scope requirements to ensure work is completed to company standards. Collaborates with cross functional business partners, including AMH Development, to support vendor RFPs, scopes, agreements, and invoice processing. Partners with internal stakeholders (e.g., Property Management, district teams, regional partners, National Portfolio Manager, etc.) on community initiatives to improve operational and maintenance performance, evaluate quality standards, and support best-practice development. Assists with the development and management of the community operations budget, monthly reporting, and partners with Property Operations for cost saving strategies. Serves as a local representative of the company in each community.

Responsibilities:

• Supports new community launches by coordinating transitions from development to
  property operations
• Partners with internal teams and external vendors to maintain community appearance,
  maintenance standards, and overall performance
• Conducts site visits to assess landscaping, amenities, signage, and compliance with
  community guidelines
• Monitors vendor performance, clarify expectations, and help ensure services are
  completed as planned
• Track and document community observations, including maintenance needs and
  resident-related concerns, and share updates with appropriate teams
• Contribute to budgeting, expense tracking, and cost management activities
• Build and maintain collaborative relationships with internal stakeholders, vendors, and
  local partners
• Participate in community planning efforts and continuous improvement initiatives

Requirements:

• A high school diploma/ GED required
• Bachelor’s degree preferred (Real Estate, Operations Management, Finance, Business)
• Minimum of Five (5) years’ experience in property management, residential
  construction, HOA/community management, or a related field is preferred
• Background supporting projects, operations, or cross-functional collaboration is
  preferred
• Familiarity with tools such as Microsoft Office or comparable systems
• Knowledge of landscaping or vendor-managed services is preferred
• Experience guiding vendors or coordinating service providers is preferred

Compensation

Additional Compensation

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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