Community Engagement Specialist, APAC (12-Month Maternity Cover)

Community Engagement Specialist

Location: Sydney

Work type: Hybrid

Start Date: ASAP

Contract Length: 12 months mat cover

Who You Are:

• You are a community manager or content producer, passionate about content creation and engaging individuals and groups across all media and platforms. Regardless of the platform (digital or face-to-face), you are in your element when creating relationships that build trust and loyalty. You are a creative at heart and love to be both inspired and inspiring.

Your Next Challenge:

• Drive community engagement from the content creators (contributors) to submit high quality imagery, video and illustrations to fulfil Custom Content briefs.
• Execute Custom Content engagement plans with high quality deliveries that positively impact our company goals.
• Use data led approach to identify and target contributors to be nurtured for success with Custom Content.
• Increase quality of deliveries by making data-driven decisions, closely monitoring briefs from start to delivery.
• Boost contributor submissions to Custom Content briefs for APAC region through global comms channels on a daily and weekly basis.
• Provide daily support to Custom Content sales staff and our Creative department in APAC region.
• Provide APAC contributor support for contributor and brief questions via Custom Content social channels and inbox.
• Create and deliver content for Custom Content Rewards Program events, workshops and webinars and regional recruitment and engagement webinars.
• Develop and maintain close relationships with the contributor community to understand their requirements & challenges, feeding these back to the business with solutions.
• Maintain consistent, professional service to both contributors and our internal customers.

What You'll Need:

• Must be fluent in spoken and written English (C1 level and above)
• Experience in community building, marketing, communications, or creative production.
• Experience and knowledge of the business of photography and/or film is advantageous.
• Proficient in a second language from the Asia Pacific region is advantageous (for example: Japanese, Chinese Mandarin, Korean, Cantonese)

There’s a story in every picture, a narrative in every frame. 

We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. 

Working at Getty Images 

Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. 

We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.

Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. 

Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. 

Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.