Community Engagement Lead

Posted 5 Days Ago
Be an Early Applicant
Miami, FL, USA
In-Office
Mid level
Financial Services
The Role
Plan, organize, and execute resident events and marketing campaigns to boost engagement; manage logistics, content, inventory, local partnerships, reporting, and SOPs across multiple residential communities.
Summary Generated by Built In
About the Company
 
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
 
Our mission is oneness:  prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role
The Community Engagement Lead will play a pivotal role in fostering connections and enhancing the overall resident experience within our residential communities. In addition to coordinating community events, this individual will be responsible for spearheading various special projects and community-driven initiatives. Flexibility to work across multiple locations, with a primary focus on Fort Lauderdale and Miami, is essential, with occasional travel required for corporate events.
 

Responsibilities:

  • Plan, organize, and execute a diverse range of events, including resident socials, open houses, and community engagement activities.
  • Coordinate logistics for events, ensuring seamless execution from venue selection to entertainment, while maintaining standardized operating procedures (SOPs) for each event type.
  • Collaborate with marketing resources to ensure events align with brand image and objectives.
  • Develop and implement targeted marketing campaigns for each event to drive attendance and enhance participant engagement.
  • Create engaging content for digital and print channels, leveraging social media platforms to promote events and interact with the community.
  • Facilitate connections between residents through special projects and initiatives.
  • Cultivate relationships with local businesses and community organizations to enhance the overall community experience.
  • Analyze event outcomes and marketing effectiveness, generating detailed reports and suggesting improvements.
  • Deliver clear outcomes, including reporting on community efforts and connections made between residents for various initiatives.
  • Manage inventory related to events, ensuring adequate supplies and materials are available as needed, and maintaining accurate records of inventory usage.

Ideal Background:

  • Bachelor's degree in Marketing, Communications, or a related field preferred.
  • Proven experience in event planning and marketing.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office, Google Suite, social media platforms, Canva, Slack, and basic graphic design tools.

Benefits

We take care of our people so they can do their best work. 

  • Health and Wellness  Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
  • Time Off  PTO and paid holidays.
  • Financial  401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
  • Life at Flow  Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
 
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
 

Skills Required

  • Proven experience in event planning and marketing
  • Strong organizational and project management skills
  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office, Google Suite, social media platforms, Canva, Slack, and basic graphic design tools
  • Flexibility to work across multiple locations with primary focus on Fort Lauderdale and Miami and occasional travel
  • Bachelor's degree in Marketing, Communications, or a related field
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The Company
HQ: San Francisco, CA
93 Employees
Year Founded: 2018

What We Do

Flow solves the complexity of fund infrastructure. We connect information across investors, providers, investments and systems to realize our mission of empowering thought. Powered by dynamic tools and human centric interfaces, our cross platform SaaS technology networks and adapts to the myriad of ways funds operate to optimize productivity and increase time invested into making decisions. By bringing Flow to the $10 Trillion alternative asset market, we are able to increase the speed of decisions, the speed of capital and the speed of growth that serve as the lifeblood for all market based economies.

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