Community Engagement Lead

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Charleston, WV
3-5 Years Experience
Software
The Role

Wider Circle is looking for a Community Engagement Lead in Charleston, West Virginia to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another's company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity.

Responsibilities

  • You will lead the Connect For Life program, using Wider Circle's developed curriculum to build trust, promote health, and encourage movement.
  • You will plan, advertise, and host virtual and in-person events for members, fostering relationships with and between members to help encourage wellness outcomes.
  • You will reach out to members to check in on them and encourage participation in Chapter events and other small and large group activities, ensuring members engage with us every month.
  • You will canvass members in their homes to review benefits and provide an overview of resources available through their health plan.
  • You will record details of your interactions with members on a computer, tablet, or smartphone.
  • You will identify members who are natural leaders and invite them to serve as Wider Circle Ambassadors who will help you connect with members and run events.
  • You will connect with prospective members and develop individualized plans to enroll them in the Connect For Life program.
  • You will serve as a liaison, connecting members to their health plans and each other.
  • You will create partnerships with local community-based organizations to bring additional services to our members' attention.
  • You will hold yourself accountable for achieving membership engagement and growth goals and monitor the success of your efforts by tracking attendance, feedback, and other metrics.

Requirements

  • You have a passion for helping people and serving others.
  • You understand the socio-economic and public health challenges facing disenfranchised people,
  • You have 3+ years of relevant community outreach, teaching, facilitation, or volunteer experience; healthcare experience
  • You have a high school diploma or GED; a bachelor's or associates degree preferred
  • You have excellent presentation and communication skills, both written and verbal, and are comfortable speaking one-on-one and to larger groups.
  • You have an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in person and via video conference or phone.
  • You love building relationships and networking and have a knack for motivating and influencing different types of people.
  • You are great at organizing, prioritizing, and following through on commitments. You thrive when everything is in the right place, and you've checked all the tasks off your list.
  • You have strong computer skills and the ability to navigate web-based and app-based systems.
  • You can work independently in a remote work environment with little oversight.
  • You have reliable transportation and are comfortable traveling to members' homes.
  • Willing to commute 20-50 miles
  • You have a flexible schedule and can work outside of regular business hours when necessary.
  • You are committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.

Take a look at a day in the life of a Community Engagement Associate:

https://youtu.be/51ZFqDgtLxA

https://youtu.be/raXuSCPMZaU

Benefits

  • Starting at $17.52-$18.76/hr- pay is commensurate with experience
  • Opportunity to grow with the company
  • Full-time hours available
  • Flexible schedule
  • Opportunity to make the world a better place
  • This is a contract position

Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

The Company
HQ: Redwood City, CA
111 Employees
On-site Workplace
Year Founded: 2015

What We Do

Wider Circle works with health plans nationally to deliver a unique community care program that connects and unites vulnerable populations for better health. Centered around trusted relationships and through its technology platform, Wider Circle connects health plan members with familiar neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Using trained and culturally competent facilitators to engage members in a trusted delivery network, Wider Circle’s community care model has proven to reduce hospitalizations, drive better health outcomes, and lessen social isolation.

COVID-19: In partnership with community sponsors and health plans, Wider Circle offers its unique neighborhood care programs to more than 320 communities nationwide, including specialized initiatives for vulnerable populations in isolation via virtual programming and peer-to-peer community support.

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