THE POSITION:
Are you a motivated leader with a passion for working with people? Do you excel building a team culture through coaching and empowerment?
As a Community Resource Facilitator, you will:
• Provide world class customer service to all internal and external customers.
• Greets walk in customers and answers phone calls providing support for community residents looking for resources
• Provides information and referral services to customers based on presenting needs such as access to food, employment, housing services, veteran services, financial needs, medical services, academic services, counseling services, technology services, etc.
• Maintains records in an accurate, up-to-date, confidential manner in accordance with Goodwill and CARF standards.
• Leads mission services as assigned.
THE BENEFITS:
Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives
THE QUALIFICATIONS:
• Bachelor’s degree or additional equivalent years of experience for each year of college.
• One year experience in related field
• Excellent verbal, written and technology skills
• Ability to work independently, analyze and problem solve immediately
• Effective team member and business partner in all aspects of Mission Services
SPECIAL REQUIREMENTS:
• Must be able to work occasional after-hours and weekends
• Incumbent must possess a valid driver’s license, appropriate insurance coverage and a privately owned reliable means of transportation to travel throughout GIM territory.
See full job description attached.
Skills Required
- Bachelor’s degree or equivalent additional years of experience for each year of college
- One year of experience in a related field
- Excellent verbal, written, and technology skills
- Ability to work independently, analyze situations, and solve problems immediately
- Ability to work effectively as a team member and business partner
- Availability for occasional after-hours and weekend work
- Valid driver’s license
- Appropriate insurance coverage and reliable privately owned transportation
What We Do
Goodwill Manasota is an industry-leading, 501(c)(3), nonprofit organization that changes lives through the power of work. With the sales of donated goods and philanthropic donations, Goodwill is able to assist people with disabilities and other barriers to employment by providing job skills training and employment opportunities. In 2017, Goodwill Manasota served 11,672 people, placed 555 people in jobs, assisted 360 veterans as they reintegrated back into the civilian workforce, and provided 19,540 hours of on-the-clock training for its employees. Goodwill Manasota’s economic impact back to the community is worth $92.1 million. Goodwill is one of the pioneers of the reduce-reuse-recycle movement and this past year diverted more than 41 million pounds out of the landfill. Goodwill Manasota is accountable to a local Board of Directors. Goodwill Manasota, in essence, belongs to this community and is not owned by any individual or company. For more information, visit www.experiencegoodwill.org.
