Community Director

Posted 8 Days Ago
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Dedham, MA, USA
In-Office
Senior level
Real Estate
The Role
Oversee community management operations at the branch level, build relationships with boards, community managers, staff, and vendors, and support strategic planning, business development, and fiscal operations. Develop policies and procedures, serve as a training liaison, manage teams, and help ensure efficient client service.
Summary Generated by Built In
Job Summary & Responsibilities

Associa is currently looking for a Community Director to join our team in Dedham, MA. As a Community Director you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?


The Community Director helps the company grow by: 

  • Provide oversight for community management operations of the branch.
  • Establish positive relationships with board of directors, community managers and support staff, and other vendors at branch level.
  • Assist with management of strategic planning, business development, and fiscal operations at the branch level for community focused operations.
  • Assist in the preparation of policies and procedures to efficient service clients.
  • Training liaison for community managers and community support roles.
  • Managing people/teams.
  • Other duties as assigned.
Preferred Qualifications
  • Knowledge of general accounting principles at a proficient level.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail oriented and a team player.
  • Confidentiality and discretion in the performance of all duties and responsibilities.
  • Time management and time critical prioritization skills.
  • Bachelor’s Degree Preferred
  • CMCA Designation Preferred
  • 5 – 7 years of Community Association or directly related experience including management of personnel

Skills Required

  • Knowledge of general accounting principles at a proficient level
  • Proficient knowledge of Microsoft Office products, including Word, Excel, and Outlook
  • Professional communication skills, including phone, interpersonal, written, and verbal communication
  • Self-motivated, proactive, detail-oriented, and collaborative
  • Confidentiality and discretion in performing duties
  • Time management and time-critical prioritization skills
  • Bachelor's degree
  • CMCA designation
  • 5–7 years of community association or directly related experience, including personnel management
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The Company
HQ: Dallas, TX
1,353 Employees
Year Founded: 1979

What We Do

With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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