NorthStar Memorial Group is looking for a Community Development Supervisor at Graceland Memorial Park South in Miami, FL. In this role, you'll serve as a trusted advisor to families, with a primary focus on celebrating life. Our sales team leads with empathy and dedication, offering personalized options for families to honor their loved ones while delivering compassionate service.
We value connection, actively listening to and fulfilling what is important to the families we serve. Our positions are financially rewarding, with recognition for individual contributions within a supportive environment that encourages growth and development.
In this role, responsibilities include:
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Hold daily meetings with sales advisors to ensure daily, weekly, and monthly goals are being met
- Review operational records and reports to project sales and determine profitability
- Ensure that all staff are trained on products and services, and understand what inventory and spaces are available
- Resolve customer complaints regarding sales and service
What you will bring to the role:
- Two years sales experience is preferred
- One year leadership or management experience preferred
- High integrity, empathy, and a passion for helping others
- A strong desire to assist families while earning a competitive income
- Excellent communication and interpersonal skills
- Creative, outgoing, and energetic personality
Candidates must have a valid driver’s license and acceptable driving records (verified in the background check process)
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Skills Required
- Valid driver’s license and acceptable driving record (background check)
- Excellent communication and interpersonal skills
- High integrity, empathy, and passion for helping others
- Strong desire to assist families and earn a competitive income
- Creative, outgoing, and energetic personality
- Two years sales experience
- One year leadership or management experience
What We Do
Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them. At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here. Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's 2021 Top 50 Companies To Sell For! For more information about career opportunities with NorthStar, visit www.nsmg.com/careers/ or Join our Talent Network @ https://nsmg.jobs.net/en-US/ As a member of our Talent Network, you'll: - Receive alerts with new job opportunities that match your interests - Receive relevant communications and updates from our organization - Share job opportunities with family and friends through Social Media or email Whether you choose to apply or just leave your information, we look forward to staying connected with you
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