The Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.
Are you an experienced telemarketer looking for a role where your phone skills are the key to success? We are seeking driven individuals whose primary responsibility is to set appointments and engage with families over the phone. The Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.
What You’ll Do:
- Make outbound calls to generate appointments for pre-need planning services.
- Set 10–12 qualified appointments weekly, tracked in our CRM system.
- Follow a proven training plan to master appointment setting and phone engagement.
- Maintain accurate records of all activity and follow-up using CRM tools.
- Provide exceptional customer service and represent our brand with professionalism.
- Collaborate with advisors by setting appointments that lead to shared success and commissions.
What We Offer:
- Base compensation with commission opportunities.
- Clear career path for high performers.
- Supportive team environment and ongoing training.
- Opportunities to contribute to meaningful end-of-life planning services.
Qualifications:
- Minimum 3 years of professional telemarketing experience.
- High school diploma or equivalent.
- Valid driver’s license and reliable transportation.
- Strong communication and organizational skills.
- Comfortable working in a fast-paced, goal-driven environment.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
Skills Required
- Minimum 3 years of professional telemarketing experience
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Strong communication and organizational skills
- Comfortable working in a fast-paced, goal-driven environment
What We Do
Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them. At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here. Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's 2021 Top 50 Companies To Sell For! For more information about career opportunities with NorthStar, visit www.nsmg.com/careers/ or Join our Talent Network @ https://nsmg.jobs.net/en-US/ As a member of our Talent Network, you'll: - Receive alerts with new job opportunities that match your interests - Receive relevant communications and updates from our organization - Share job opportunities with family and friends through Social Media or email Whether you choose to apply or just leave your information, we look forward to staying connected with you
