Community Coordinator

Company Description

A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community. 

Position Summary

The Community Coordinator plays a pivotal role in managing a designated area within the shelter. This position is responsible for providing comprehensive case management and connections to housing resources and supportive services to assist clients transitioning out of homelessness. This position aims to empower homeless individuals with the necessary tools to achieve housing stability and increase income, aligning with the overarching goal ensuring homelessness is a brief, infrequent, and one-time experience for those served.

Some of the duties include:

• Collaborate with clients to devise Exit Plans that accelerate their transition out of homelessness, connecting them with suitable destination options based on eligibility
• Facilitate referrals and connections to community partners, as appropriate
• Assist shelter clients in enhancing their income prospects by guiding them towards job training programs, employment opportunities, or facilitating SSI/SSDI applications
• Align clients' trajectories with their Exit Plans by coordinating their engagement with other Communities within the Shelter
• Ensure client’s integration into Cuyahoga County's Coordinated Entry system
• Arrange client transportation to critical destinations outlined in their action plans
• Adapt to fluctuating needs by floating between Shelter Communities, as needed
• Maintain participant data and statistical information in the client database system
• Engage in regular caseload reviews with supervisor(s)
• Assist in managing Shelter emergencies in adherence to program policies, prioritizing the safety of both clients and staff
• Conduct bi-weekly reviews with each community participant to monitor progress
• Collaborate with the Clinical team to address mental health and substance use crises effectively
• Apply best practices in case management (e.g., Motivational Interviewing, Critical Time Intervention) and shelter operations (e.g., Housing First, Low Demand, Harm Reduction).

Qualifications

Our ideal candidate has a High School Diploma or GED; Bachelor’s Degree preferred. Proven experience identifying, accessing, and coordinating with community partners and social service resources. Experience working with people experiencing homelessness, veterans, people with substance use disorders, people with re-entry backgrounds, and/or other vulnerable populations, preferred.

LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages.

Join our team!  Go to: https://www.lutheranmetro.org/get-involved/careers/  to complete an online application and attach a cover letter (with salary requirements) and resume.  The hourly rate for this position is $18.50. Applications accepted until position is filled.