The Salvation Army believes in meeting the basic needs of individuals and families, young and old. These basic needs include food, clothing, shelter and household needs. While meeting the physical needs, The Salvation Army staff also offer hope and guidance to those coming in for services. The Salvation Army offers holistic and strengths based case management services to families with children who have a desire to take action to break the cycle of crisis and attain a level of increased stability. Families will work in partnership with their case manager and ministry staff to develop an action plan as well as assess their strengths and progress while receiving support and encouragement to reach their goals. Apply now to make a difference!
The Community Caseworker will provide basic support and guidance to clients seeking assistance with emergency needs, utilizing case management skills to guide them to greater sufficiency. Responsible for interviewing, evaluating, and administering appropriate aid to clients including connecting with referrals to other Salvation Army and/or community services.
About the role:
- Schedule, interview, and evaluate the needs of individuals and families to provide assessment and screening services for potential applicants for appropriate services, information and/or referrals. Identify and assist clients appropriate for and desiring long term case management through Pathway of Hope, as assigned.
- Determine eligibility and provide service requested by the clients within a timely manner and based on available funding.
- Review with the clients their household income and expenses, and discuss developing a plan to manage monthly expenses.
- Listen and assess for other needs such as emotional and/or spiritual support and connect with Salvation Army and other community resources. Provide informational materials as needed.
- Oversees and coordinates the organization and daily operation of the Food Pantry program. Dispenses food orders during weekly distribution hours and in emergency situations.
- Develop and use working knowledge of community services and housing resources etc. to provide
appropriate case management/referrals; provide referrals to other community resources as appropriate to access additional resources for clients to assist clients with their case plans and goal attainment - Participate in community agency meetings and cultivate professional relationships with those
agencies/groups as assigned. - Facilitate information exchange with other collaborating agencies.
- Document all client meetings, encounters, and transactions, as well as enter specific information into Client Management System assuring that accurate and timely records, reports, and statistics are maintained.
- Participate fully with Pathway of Hope team activities locally and divisionally, as assigned.
Education: Associate’s degree from an accredited college or university in a related field.
Certifications: Valid MI Driver’s License with clearance to drive from The Salvation Army’s
insurance carrier preferred. Must obtain the Territorial Caseworker Certification within one year of hire.
Experience:
- 2 years experience working within a social services agency or social work field
- Or – Any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Preferred QualificationsWho we are:
Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
Why work for us?
The Salvation Army’s brand promises to Do the Most Good® - and it’s our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.
We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.
The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :
- Competitive Salary
- Flexible schedules and a casual dress environment
- Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
- Tuition reimbursement
- Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
- Insurance benefits: excellent health, dental, vision, life, disability
- Discounts available for pet insurance, auto insurance, and home insurance
Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.
Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.
Compensation:
At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.
Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.
Compensation: $20/hour, based on experience.
Skills Required
- Associate's degree in a related field or equivalent combination of education and experience
- Minimum 2 years experience in a social services agency or social work field (or equivalent)
- Case management skills including client interviewing, assessment, eligibility determination, and action plan development
- Ability to document client meetings and enter data into a Client Management System accurately and timely
- Knowledge of community services and housing resources and ability to provide referrals
- Oversee and coordinate Food Pantry program, including dispensing food orders
- Obtain Territorial Caseworker Certification within one year of hire
- Valid Michigan Driver's License with insurer clearance
What We Do
The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.
