Community Association Manager

Description

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.

We have an excellent opportunity for an experienced Community Association Manager to join our amazing environment with an opportunity for continuous growth and development. Please continue reading below!

Summary: Responsible for the administration, operation, and maintenance of all community associations which are assigned to the portfolio and supervises appropriate support staff assigned to those associations.

Why Join Keystone?

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon.

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth.

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

• Competitive Salary
• Hybrid and Flexible working arrangements
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Medical, Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Requirements

Essential Job Duties and Responsibilities:

• Complies with and enforces the governing documents and all local, state, and federal laws and advises the Board of Directors to ensure compliance.
• Conducts and assists the Board with all meetings for the Association.
• Work with the Business Relations Manager to develop and submit annual budgets to the association’s Board of Directors.
• Make recommendations on the annual assessments and capital improvement assessments, as applicable, in conjunction with the preparation of annual budgets.
• Inspect all associations to ensure compliance with the governing documents and issue all appropriate letters concerning violations.
• Create and issue monthly status reports to the Boards regarding homeowner violations.
• Works with the membership to resolve problems and conflicts to reach mutually agreeable solutions.
• Inspects and reports to the Board of Directors on the condition of all Association facilities, Assets and Common Elements on an ongoing basis. Recommend a course of action to remediate any problems or potential problems to the common areas of Association responsibility.
• Facilitate meetings professionally with the Board of Directors and the annual community meeting.
• Team attitude: willingness to assist and collaborate with team members, promote teamwork, and cover other manager's accounts when needed.
• All duties requested or required within the scope of the community management.
• Practices and adheres to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Qualification Requirements:

• Must have a valid Driver’s License.
• Must have reliable transportation and the ability to drive to and from communities.
• Organizational and computer skills.
• M-100 or CMCA designation preferred.
• Ability to multi-task.
• Obtain strong attention to detail.
• Ability to maintain a positive attitude.
• Excellent interpersonal skills.
• Must be proficient in Microsoft Outlook (email), Excel, and Word. Experience in business accounting software preferred.
• Strong verbal and written communication. 
• Verifiable references.
• Able to pass a background check.

Education and/or Experience:

• 1 year of experience working in hospitality or community management roles.
• Bachelor’s Degree preferred.
• High School Diploma required.

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment.
• Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to [email protected] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to the accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal-opportunity employer. All applicants will be subject to a Background and MVR Check.