Associa is currently looking for a Community Association Manager (CAM) to join our team in Gilford, NH. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
How will you make an impact?
The Community Association Manager (CAM) helps the company grow by:
- Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
- Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
- Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
- Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
- Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of communities/property/real estate and homeowners associations.
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
Skills Required
- Proficient knowledge of Microsoft Office products, including Word, Excel, and Outlook
- Knowledge of communities, property, real estate, and homeowners associations
- Knowledge of association board and Community Association Manager roles and their interactions with homeowners
- Proficient knowledge of business correspondence, including grammar, structure, punctuation, and spelling
- Proficient knowledge of conflict resolution techniques
- Professional phone, interpersonal, written, and verbal communication skills
- Professional customer service skills
- Self-motivated, proactive, detail-oriented, and team-oriented approach
- Time management and time-critical prioritization skills
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
