Community Associate-Edtech

CcHUB is Africa’s leading innovation and creative ecosystem builder, dedicated to nurturing talent, ideas, and startups across the continent. In 2010, we began as Nigeria's premier innovation center, dedicated to accelerating the application of social capital and technology for economic prosperity in Nigeria. We have since grown our physical presence to five cities (Lagos, Abuja, Kigali, Nairobi, and Windhoek) across Africa, and we work closely with stakeholders - including entrepreneurs, civil society organizations, government, and private sector - to identify and nurture novel solutions to social challenges in Africa.

In 2017, Co-Creation HUB launched Growth Capital in partnership with Omidyar Network, Bank of Industry, and Venture Garden Group to provide early-stage funding for startups driving social change. In February 2019, Co-creation HUB opened a Design Lab in Kigali, Rwanda, focusing on Research and Development and Human-Centered Design to enable innovation for social impact. Our Kigali Centre collaborates with global stakeholders to explore the application of technology to solve Africa’s systemic problems in education, public health, governance, and our other areas of work. In September 2019, we expanded our footprint by acquiring iHUB in Nairobi, Kenya, strengthening our commitment to supporting entrepreneurs and innovators across the continent. In 2020, we launched CcHUB Syndicate, an investment vehicle designed to improve capital access for startups and bridge the funding gap in Africa’s innovation ecosystem. In 2021, we established the Creative Economy Practice to drive the growth of Africa’s creative economy through the application of innovation and technology. In 2023, we further expanded our presence by opening Co-creation HUB in Windhoek, Namibia. These expansions have been intentional in contributing to our vision to be Africa's leading pan-African creative and innovation ecosystem enabler.

Since its establishment, CcHUB has supported the development and launch of over 10,000 innovative technology companies that solve social challenges across Africa in areas including budget transparency, agtech, education, fintech, healthcare delivery, the creative economy, and sustainability.

Job Purpose
The Community Associate will drive the development and sustained engagement of both virtual and physical communities of practice across the Education Practice at CcHUB. This role requires a proactive individual with a proven track record in animating and managing diverse communities around shared goals, especially in education, digital literacy, and Edtech innovation. The ideal candidate is not just a connector, but a strategic mobiliser who can design and deploy creative, data-informed strategies to activate communities and sustain momentum long after program interventions

Key Responsibilities

• Community Development: Build and nurture online and physical communities of practice that align with our educational initiatives, ensuring sustained engagement post-program.
• Tactical Engagement: Develop and deploy strategic approaches to drive participation, trigger peer-led conversations, and maintain long-term momentum.
• Insight & Impact Reporting: Track key community metrics and behavioural data, translate insights into recommendations that inform programming, content, and engagement strategy.
• Communication: Facilitate communication, craft community updates, human-centred stories, and content that fosters pride and participation.
• Storytelling: Craft compelling narratives that highlight community achievements and impact, fostering a sense of belonging and purpose.
• Reporting: Monitor community metrics and provide regular reports on engagement, growth, and impact.
• Event Coordination: Organise and manage events that promote community interaction and knowledge sharing.
• Collaboration: Work closely with program teams to ensure community activities align with broader organisational objectives.
• Community Championing: Identify and cultivate champions within each community to become mentors and conversation leaders.

The successful candidate will have the following experience/skills:

• Minimum of 4 years of experience in community management, preferably within educational or social impact sectors.
• Knowledge of the African edtech landscape and familiarity with emerging trends in edtech are an advantage
• Strong understanding of how to translate abstract concepts like "theory of change" into tangible community activities that drive engagement and impact.
• Demonstrated ability to build and sustain both online and physical communities, ability to design and launch community initiatives such as an Ambassador or Fellowship program, and create an event series.
• Fluency in using virtual platforms to animate and grow communities.
• Ability to develop communication flows and innovative tactics to boost community participation, advocacy, and retention
• Craft compelling community narratives, case studies, and member profiles that tell the story of our impact and build social proof.
• Support monitoring, evaluation, and learning (MEL) by collecting and analysing community engagement metrics, and using insights to inform decisions and optimise strategy

Please note this is an onsite role to be based in Lagos Nigeria