Community and Social Media Manager

Job Overview

World of Warships is seeking a dynamic Community and Social Media Manager to drive engagement and foster a vibrant online community for our Warship player base. This position will be a hybrid role, reporting into the office 2-3x per week, and working remotely the remaining days. We will not be providing relocation for this position.

Reports to

Lead Community Manager

What will you do?

• Work closely with cross-functional teams to align communications and support game updates, events, and campaigns.

• Read and stay up to date on the current version, and the next two versions to have a full understanding of the content that is being published in World of Warships.

• Stay up-to-date on industry trends, emerging platforms, and innovations in both social media and community management.

• Support and participate in live events, representing the brand and engaging with players in person and online.

• Produce engaging multimedia content (e.g., memes, videos) to enhance community engagement.

• Perform other tasks as required.

What are we looking for?

Community Management:

• Act as one of the primary faces and voices of World of Warships across our community channels.

• Foster positive relationships with players by engaging in discussions and responding to feedback constructively.

• Support publishing and development departments including community contributors, volunteers, fan groups, marketing and business development.

• Contribute to initiatives aimed at player retention and satisfaction, including supporting tournaments, live events and social media efforts.

Social Media Management:

• Own and operate official social media channels (e.g., Facebook, X, Instagram, TikTok and new platforms as needed).

• Support our game versions with a full support plan with social media copy, two months in advance.

• Request art, video and other content utilizing internal processes and JIRA two months in advance.

• Ensure accuracy and proof reading of all posted content, including making sure all content matches the actual content of the game.

• Execute social media strategies assigned by the Lead Community Manager that align with global goals, collaborating with relevant stakeholders.

• Create compelling social media campaigns that resonate with the community, emphasizing gameplay, trending meme content and historical context.

• Use data analytics to measure performance, suggest optimizations to strategies, and generate regular reports on social media effectiveness.

• Execute best practices and standards for social media usage, coordinating with global teams to ensure consistency.

• Explore collaboration opportunities to increase engagement.

• Work with our in house content designer and community team to execute our social media strategies and to jump on current trends with opportunistic + audience relevant content.

What additional skills will help you stand out?

• Experience producing and hosting livestreams, with knowledge of livestreaming technology and tools.

• Experience utilizing Hootsuite or similar Social Media tooling.

• Experience supporting a live service game with social media.

• Background in organizing tournaments or in-person events.

• Basic data analysis skills to monitor community sentiment and engagement trends.

• Knowledge of additional languages is a plus but not required.

Work mode

Hybrid (2-3 days of work from the office)

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Austin include:

• Video game areas, Table tennis set up and more... 
• Health Insurance (including family coverage), 401k plan
• Mental well-being program (iFeel)
• Wellbeing perks (Dedicated Well-being room)
• Career development and education opportunities within the company
• Employee discounts
• Personal Gaming Account 
• Coffee, fruits, snacks in the office
• Company events 
• Seniority Awards  
• Referral program - you can recommend the best talents to the Company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.