Communications Specialist - Technology Services

Reposted 21 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
Logistics • Other
The Role
The Communications Specialist manages internal communications strategies, collaborates with stakeholders, produces content, and measures communication effectiveness to support the Technology Services function.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

You will work closely with the Technology Services (TS) function, advising on best-practice internal communications to support Brambles’ strategic agenda.
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Key Responsibilities May Include:

  • Define and implement engaging, relevant, and timely internal communications strategies in collaboration with business stakeholders for specific regions or functions.
  • Build a robust internal network within the organization to identify communication opportunities and challenges, while working closely with global teams to tailor regional communications effectively.
  • Execute communication plans for key projects and initiatives that support broader company objectives, ensuring alignment across regions and functions.
  • Develop and update crisis communications and response protocols for the region or function, working with regional teams to ensure preparedness.
  • Assist in the production and approval of corporate reports, presentations, and other publications, ensuring clarity and consistency.
  • Identify and track key metrics to measure the effectiveness of communication programs, continuously improving communication strategies based on data insights.
  • Create compelling content across multiple formats, including news articles, videos, podcasts, infographics, and other visual communication tools.
  • Proactively collaborate with cross-functional teams to enhance communication capabilities and drive wider awareness of effective internal communication practices across the organization.

Major Accountabilities

  • Working closely with senior business stakeholders including the CIO, define and implement engaging, relevant and timely internal communications for and from the TS function
  • Build a strong network within and outside the function to support understanding of opportunities and challenges and help identify communications opportunities
  • Work closely with regional communications to appropriately tailor global messages and campaigns
  • Execute communications plans for projects and initiatives that support company objectives
  • Identify and share key metrics to measure communication program effectiveness
  • Develop content including news articles, videos, podcasts, infographics and other visual communications

Experience

  • Over three years experience working in a communications and/or public relations role
  • Experience dealing with a significant and diverse range of employee audiences and stakeholders
  • Ability to communicate clearly and effectively with individuals/teams at all levels within an organisation
  • Experience providing communications business partnership
  • Proven discretion and experience dealing with confidential information

Knowledge

  • Excellent written and oral communications skills (in English)
  • Flexible, self-motivated, engaged, result-driven and pro-active
  • Ability to relate to, collaborate with and influence stakeholders at all levels
  • Expertise in relevant computer applications, such as Microsoft Office, Sharepoint, video editing and design software

Qualifications

Bachelor’s degree or equivalent in Communications, Sustainability, Logistics, Commerce or related discipline

Desirable: Qualifications in written and graphical content production and management

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Business Communications, Communication Management, Content Development, Empathy, Employee Engagement, Experimentation, Project Delivery, Storytelling, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Skills Required

  • Over three years experience working in a communications and/or public relations role
  • Excellent written and oral communications skills (in English)
  • Bachelor's degree or equivalent in Communications, Sustainability, Logistics, Commerce or related discipline

CHEP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.

  • Retirement Support The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
  • Equity Value & Accessibility The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
  • Leave & Time Off Breadth PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.

CHEP Insights

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The Company
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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