Communications Specialist I

Posted 7 Days Ago
Be an Early Applicant
Charleston, SC, USA
In-Office
Entry level
Healthtech • Professional Services • Biotech • Pharmaceutical
The Role
Operates telecommunications, PBX/Centrex, radio and teletype equipment to receive/transmit routine and emergency traffic. Dispatches law enforcement, public safety and other personnel, trains attendants, may supervise shifts and prepare schedules. Performs continuous customer-facing communication under stressful conditions and works rotating shifts.
Summary Generated by Built In

Job Description Summary

Operates telecommunications or radio equipment to provide operator or dispatch services. This class consists of entry- and journey-level positions which may involve lead worker functions. Serves as a PBX or Centrex attendant. Trains PBX or Centrex attendants. Serves as shift supervisor; prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002330 CHSCorp - Communications Call Center

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Work Shift

Job Description

Operates telecommunications or radio equipment to provide operator or dispatch services. This class consists of entry- and journey-level positions which may involve lead worker functions. Serves as a PBX or Centrex attendant. Trains PBX or Centrex attendants. Serves as shift supervisor; prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Skills Required

  • High school diploma or equivalent
  • 0-6 months related work experience
  • Operate PBX/Centrex, radio, teletype and other telecommunications equipment
  • Receive and transmit routine and emergency radio, telephone and teletype traffic and dispatch personnel/equipment
  • Train PBX/Centrex attendants and serve as shift supervisor including preparing work schedules
  • Ability to work rotating shifts and overtime as required
  • Meet physical requirements including standing/sitting/walking continuously, fine motor skills, vision 20/40 (corrected), and hearing acuity
  • Ability to lift/carry up to 50 lbs unassisted and exert up to 50 lbs of force as needed
  • Ability to work in a latex-safe environment and maintain required sensory/tactile functions
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The Company
25,000 Employees
Year Founded: 1824

What We Do

The Medical University of South Carolina (MUSC) is a public academic health system founded in 1824 and based in Charleston, South Carolina. MUSC combines patient care (MUSC Health), medical education, and biomedical research to advance health statewide and beyond. The institution trains health professionals, conducts translational research, and delivers comprehensive clinical services across South Carolina.

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