Communications Officer

Posted Yesterday
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Turkana County, KEN
Hybrid
Mid level
Healthtech • Professional Services • Social Impact
The Role
Support development and dissemination of Amref Kenya communications for the Imarisha-jamii project: create and manage content, coordinate media and digital channels, track analytics, assist event coordination and administrative tasks, maintain communications library, perform stakeholder research, and liaise with internal teams to produce partnership materials and reports.
Summary Generated by Built In
Company Description

Amref Health Africa was founded in 1957 and has since grown to become the largest African-based international health development organization; currently implementing more than 180 programs, reaching more than 40 million people across 35 African countries; and a staff complement of over 2,000. Headquartered in Nairobi, Kenya, Amref Health Africa has offices in ten countries in Africa – Burkina Faso, Ethiopia, Guinea (Conakry), Kenya, Malawi, Senegal, South Sudan, Tanzania, Uganda and Zambia. An additional eleven advocacy and fundraising offices are located in Europe and North America.

Amref Health Africa is driven by its vision of ‘Lasting health change in Africa’ and its missionTo catalyze and drive community-led and people-centred health systems while addressing social determinants of health’. We believe that the power to transform Africa's health lies within its communities, and therefore strive to ensure that health systems are not only functional but that communities are empowered to hold these systems accountable for the delivery of quality and affordable health care.

*Qualified residents from Turkana County are highly encouraged to apply*

Job Description

JOB SUMMARY

The Communication Officer will support the Communications Department in the development and dissemination of information related to Amref Health Africa's initiatives in Kenya through Imarisha-jamii project. This role will contribute to ensuring that communication strategies are implemented effectively, and that the organization’s mission and goals are communicated clearly to both internal and external stakeholders.

KEY RESPONSIBILITIES:

Content Creation & Management:

  • Draft, edit, and proofread internal and external communication materials ensuring adherence to organizational branding and messaging guidelines.
  • Coordinate with different departments to collate stories, updates, and achievements for monthly newsletters and reports.
  • Work with graphic designers and videographers to produce visually appealing communication assets.

Media Relations:

  • Assist in coordinating and facilitate media activities such as press conferences, interviews, and media visits to project sites.
  • Develop and regularly update a media contact list, ensuring relationships with key media personnel are nurtured.
  • Track media coverage to assess the reach and impact of Amref’s stories in the public domain.

Digital Media:

  • Collaborate with the digital team to schedule, post, and monitor content on Amref’s social media platforms.
  • Engage with online audiences, responding to comments and queries in a timely manner.
  • Use digital analytics tools to produce monthly reports on web and social media engagement metrics, offering recommendations for improvement.

Event Coordination:

  • Assist in the planning, organization, and execution of public relations events, ensuring all logistics are managed efficiently.
  • Collaborate with media partners to ensure effective publicity and coverage of events.
  • Post-event, compile reports detailing outcomes, media coverage, and areas of improvement.

Administrative Tasks:

  • Maintain an organized digital library of communication materials, ensuring easy access and retrieval of photographs, videos, and documents.
  • Document communication activities, capturing details of media coverage, outreach, and impact.
  • Assist with budgeting for communication activities, ensuring cost- effectiveness and adherence to set budgets.

Research & Analysis:

  • Monitor health trends and news, identifying opportunities for Amref to leverage in its communications.
  • Assist in conducting periodic stakeholder analysis to understand and tailor communication strategies to varying audience needs.

Collaboration:

  • Regularly liaise with other departments to gather relevant information for communication materials.
  • Participate in inter-departmental meetings, providing updates on communication activities and garnering inputs for upcoming campaigns.
  • Support partnership-building by assisting in the creation of partnership presentations, ensuring they effectively communicate Amref’s value proposition.

Qualifications

Education

  • Bachelor’s degree in Communications, Journalism, Media Studies, Development Communication, or a related field.

Required Qualifications and Experience

  • Minimum of three (3) years' relevant experience in a communications role.
  • Experience project management is an added advantage.
  • Working knowledge of internal communication tools and channels.
  • Experience working in Arid and Semi-Arid (ASAL) regions is an added advantage.

Knowledge, Skills and Competencies

  • Excellent planning, co-ordination, organizational, communication and follow up skills.
  • Strong attention to detail.
  • Able to deliver quality work within tight deadlines and minimal supervision.
  • Hardworking and results oriented.
  • Good time management and organizational skills
  • Experience of measuring effectiveness of communications.
  • Experience of writing for a variety of audiences.
  • Strong diplomacy and inter-personal skills.

Additional Information

*Qualified residents from Turkana County are highly encouraged to apply*

Your application should include a cover letter outlining why you are the ideal candidate for this position, together with an up-to-date CV highlighting your relevant skills and experience. Applications will be reviewed on a rolling basis, with the deadline for submission being 25th June 2026 at 23:59 EAT.

Amref Health Africa does not require applicants to pay any money at whatever stage of the recruitment and selection process and has not retained any agent in connection with recruitment. Although Amref may use different job boards from time to time to further spread its reach for applicants, all open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly also note that official emails from Amref Health Africa will arrive from an @amref.org address.

Amref Health Africa is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Amref Health Africa is is dedicated to diversity and is an equal-opportunity employer with a non-smoking environment policy.

Skills Required

  • Bachelor's degree in Communications, Journalism, Media Studies, Development Communication, or related field.
  • Minimum of three (3) years relevant experience in a communications role.
  • Working knowledge of internal communication tools and channels.
  • Experience with digital analytics tools to produce web and social media engagement reports.
  • Experience measuring effectiveness of communications.
  • Experience writing for a variety of audiences.
  • Strong planning, coordination, organizational, communication and interpersonal skills; ability to deliver work under tight deadlines with minimal supervision.
  • Experience in project management.
  • Experience working in Arid and Semi-Arid (ASAL) regions.
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The Company
2,100 Employees
Year Founded: 1957

What We Do

Amref Health Africa is the largest Africa-based healthcare nonprofit, focused on improving health outcomes through community-led initiatives and strengthening healthcare systems across Africa.

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