Communications Manager

Job Description
DESCRIPTION:
Duties: Responsible for corporate communications for corporate centers, technology centers and U.S. markets. Develop and execute communications and engagement plans to drive employee engagement and awareness of corporate and location specific initiatives. Responsible for program development and communications strategy by identifying communications needs, capabilities and channels. Recommend communication solutions that support service, operational and cultural objectives. Assist in shaping and driving cross-location and cross-line of business communication programs. Measure the effectiveness of communications messages, channels, and programs, as well as its overall effect on campus. Write a variety of communications, including executive messages and presentations, location-marketing materials, building announcements, event invitations, communications plans, intranet articles and LinkedIn posts. Manage location-specific communication channels, including intranet pages, sites, broadcast email, internal communications, collaboration platforms and digital signage, and contribute content to other firm wide channels.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Business Administration, Finance, Communications, Marketing, Journalism or related field of study plus seven (7) years of experience in the job offered or as Communications Manager, Communications/Engagement Associate, or related occupation. The employer will alternatively accept a Master's degree in Business Administration, Finance, Communications, Marketing, Journalism or related field of study plus five (5) years of experience in the job offered or as Communications Manager, Communications/Engagement Associate, or related occupation.
Skills Required: This position requires experience with the following: managing multiple communications campaigns with employee-focused calls to action, change management, crisis response, and local and firmwide priorities; planning and executing employee events and client and community facing events; managing editorial calendars for several communications channels to meet stakeholder and firmwide priorities; collaborating with all levels of employees across a company and working directly with senior leadership; managing indirect reports; developing and executing strategic communication plans; following Associated Press Stylebook writing guidelines; creating and managing intranet content, calendars and microsites with employee resources; using Microsoft PowerPoint and Excel to create decks for employee town halls and senior leader presentations; Adobe Analytics to track and interpret readership metrics and then implement findings into communications strategies; Adobe Creative to create graphics for content and edit video; using Sharepoint and building and managing intranet pages; Targeted Email or other email broadcasting tools to deliver emails to employee populations; collaboration tools, including SharePoint and Microsoft Teams to facilitate content review, plan and manage campaign timing and editorial content, and share time-sensitive updates between direct team and broader stakeholder group; video production, including storyboarding and script writing, coaching executives, basic filming, and creating promotion plans for end video.
Job Location: 8181 Communications Pkwy, Plano, TX 75024. This position requires up to 10% domestic travel to other JPMorgan Chase & Co. sites.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.