Communications Manager

Family First Health is seeking a creative, detail-oriented Communications Manager to join our team. The ideal candidate will possess excellent written and verbal communication skills, strong organizational and computer skills, and a customer-focused approach. This individual should be able to manage multiple priorities, collaborate effectively with colleagues across the organization, and produce clear, engaging communications that support Family First Health's mission and strategic goals.

This position offers more than just a job—it is an opportunity to grow professionally while making a meaningful impact within a mission-driven organization. At Family First Health, we are committed to providing high-quality, compassionate care to the communities we serve, and the Communications Manager plays an important role in supporting that mission. If you are a motivated communications professional who enjoys collaborating with others and creating meaningful content that makes a difference, we encourage you to apply. We look forward to learning how your skills and experience can contribute to the continued success of Family First Health.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Center brand visibility and awareness to lead the creation and execution of strategic communications supporting community engagement, donor engagement, and fundraising initiatives. This may include:
  • Annual appeals
  • Sponsorship programs
  • Stewardship messages and updates
  • E-mail and print communications, including newsletters for donors and staff
  • Annual organizational and fundraising reports
  • Events

• Develop and/or curate creative assets to align with organizational goals around storytelling and impact reporting. This may include:
  • Partnering with Family First Health’s direct services teams to identify opportunities to highlight program impact and success stories
  • Working with communications contractor(s) to:
    • Coordinate photography and video creation to capture testimonials and key updates for internal and external audiences.
    • Coordinate multi-channel marketing, drive engagement, and expand the organization’s digital presence using Family First Health’s social media accounts.

• • Creating, maintaining, and providing branded:
    • Templates for presentations, proposals, and reports
    • Promotional materials, such as flyers, signs, and invitations
    • Customized communications for individual, corporate, and foundation donors
    • Visually engaging infographics to communicate data and insights
    • Website and online communications platforms
• Prepare key staff to:
  • Provide access and training in the use of a customized branding and communications toolkit to local organizations and community partners
  • Execute event marketing, fundraising communications, and internal communications using consistent branding and impactful messaging by providing access to and training in the use of a customized branding and messaging toolkit

• • Monitor and ensure adherence to organizational brand standards across platforms

KNOWLEDGE/SKILLS/ABILITIES

• Bachelor’s degree or an equivalent combination of education/experience
• 4+ years of relevant non-profit marketing and/or healthcare experience.

• At least one year of CRM experience
• At least one year of experience using design tools such as Adobe Indesign, Adobe Express, or Canva
• At least one year of experience using digital mass marketing tools such as Constant Contact

• Exceptional ability to cultivate professional, collaborative, and communicative relationships across teams
• Demonstrated success in designing and executing strategic marketing campaigns, with a strong understanding of multi-channel digital and print engagement, and content development.

• Expertise in digital marketing tools, including website management, e-mail marketing, and analytics, to enhance brand recognition and audience engagement.

• Proficient in creating impactful storytelling assets such as graphics and written content, showcasing organizational achievements and fostering community connection.
• Demonstrated understanding of social media communications best practices

PHYSICAL DEMANDS

Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Communications Manager position such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion 
• Frequent travel with exposure to weather conditions 
• Occasional bending, stooping, crouching, or kneeling 
• Occasionally carrying office supplies and equipment 
• Frequent standing and walking 
• Frequent turning and reaching 
• Requires correct vision and hearing to normal range 

• Requires ability to speak clearly in order for others to understand 
• When teleworking or working remotely, requires working alone in a qualified work setting

BENEFITS

• 3 Weeks of Accrued Paid Vacation per year   
• 9 Days of Accrued Paid Sick Leave Time per year   
• 4 Personal Days per year   
• Paid Time Off on Holidays   
• Health, Dental, & Vision Insurance Plans   
• Short/Long Term Disability and Life Insurance   
• 403(b) Retirement Plan   
• Tuition Reimbursement Opportunities