Communications Manager

Family First Health is seeking a Communications Manager for our organization.  As a qualified Communications Manager candidate for Family First Health, you should have a positive and outgoing personality, excellent customer service skills, strong computer skills, and strong organizational skills.

This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy service and care. The Communications Manager position will play a large role in that. If this sounds a like a good fit, we would love to hear from you. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Center brand visibility and awareness to lead the creation and execution of strategic communications supporting community engagement, donor engagement, and fundraising initiatives. This may include:
  • Annual appeals
  • Sponsorship programs
  • Stewardship messages and updates
  • E-mail and print communications, including newsletters for donors and staff
  • Annual organizational and fundraising reports
  • Events

• Develop and/or curate creative assets to align with organizational goals around storytelling and impact reporting. This may include:
  • Partnering with Family First Health’s direct services teams to identify opportunities to highlight program impact and success stories
  • Working with communications contractor(s) to:
    • Coordinate photography and video creation to capture testimonials and key updates for internal and external audiences.
    • Coordinate multi-channel marketing, drive engagement, and expand the organization’s digital presence using Family First Health’s social media accounts.

• • Creating, maintaining, and providing branded:
    • Templates for presentations, proposals, and reports
    • Promotional materials, such as flyers, signs, and invitations
    • Customized communications for individual, corporate, and foundation donors
    • Visually engaging infographics to communicate data and insights
    • Website and online communications platforms
• Prepare key staff to:
  • Provide access and training in the use of a customized branding and communications toolkit to local organizations and community partners
  • Execute event marketing, fundraising communications, and internal communications using consistent branding and impactful messaging by providing access to and training in the use of a customized branding and messaging toolkit

• • Monitor and ensure adherence to organizational brand standards across platforms

KNOWLEDGE/SKILLS/ABILITIES

• Bachelor’s degree or an equivalent combination of education/experience
• 4+ years of relevant non-profit marketing and/or healthcare experience.

• At least one year of CRM experience
• At least one year of experience using design tools such as Adobe Indesign, Adobe Express, or Canva
• At least one year of experience using digital mass marketing tools such as Constant Contact

• Exceptional ability to cultivate professional, collaborative, and communicative relationships across teams
• Demonstrated success in designing and executing strategic marketing campaigns, with a strong understanding of multi-channel digital and print engagement, and content development.

• Expertise in digital marketing tools, including website management, e-mail marketing, and analytics, to enhance brand recognition and audience engagement.

• Proficient in creating impactful storytelling assets such as graphics and written content, showcasing organizational achievements and fostering community connection.
• Demonstrated understanding of social media communications best practices

PHYSICAL DEMANDS

Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Communications Manager position such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion 
• Frequent travel with exposure to weather conditions 
• Occasional bending, stooping, crouching, or kneeling 
• Occasionally carrying office supplies and equipment 
• Frequent standing and walking 
• Frequent turning and reaching 
• Requires correct vision and hearing to normal range 

• Requires ability to speak clearly in order for others to understand 
• When teleworking or working remotely, requires working alone in a qualified work setting

BENEFITS

• 3 Weeks of Accrued Paid Vacation per year   
• 9 Days of Accrued Paid Sick Leave Time per year   
• 4 Personal Days per year   
• No Late Evenings or Weekend Hours   
• Paid Time Off on Holidays   
• Health, Dental, & Vision Insurance Plans   
• Short/Long Term Disability and Life Insurance   
• 403(b) Retirement Plan   
• Tuition Reimbursement Opportunities   
• Opportunity for growth and advancement   
• And More!