The People & Communications team enables business performance and competitiveness through engaged and capable people, strong reputation management, impactful internal and external communications, and great employee experiences. The team plays a critical role in bringing KONE’s strategy to life, strengthening the company story and supporting business growth.
Within this, the Global Strategy Communications team is responsible for defining and driving KONE’s global strategic narratives aligned with business priorities and key topics. The team develops overarching storylines and thought leadership positioning, translates complex priorities into clear, insight-led narratives, and enables consistent and compelling storytelling across channels and stakeholders. With a primary focus on external communications and thought leadership, the team also provides strategic advisory to senior leaders on change & transformation, risks and reputational considerations, while offering selective guidance on internal communications to ensure alignment between internal and external narratives.
We are now looking for a
Communications Lead, Innovation
to play a critical role in this model, owning and driving KONE’s external narrative on AI, technology and innovation to support growth, differentiation and market impact.
The role reports to the Head of Strategy Communications and works in close partnership with C-suite leaders across KONE Technology & Innovation, Service business line and Major Projects, as well as with Marketing and global communications teams.
This is a permanent position located in Espoo, Finland.
What you will deliver
Drive thought leadership and external communications (~70%)
Own KONE’s innovation narrative, thought leadership, executive positioning and product relevance in AI, technology and innovation
Develop distinctive, insight-led points of view that strengthen KONE’s positioning as an innovation leader
Lead and activate global thought leadership platforms, aligned with strategic priorities and external trends
Drive top-tier global media visibility, strengthening share of voice and quality coverage
Build compelling external narratives that elevate KONE’s customer value and innovation story
Partner closely with Marketing to connect product launches to external trends and market relevance
Translate complex technical topics into clear, engaging and scalable storytelling
Ensure strong product, service and portfolio relevance in external communications
Apply data, insights and AI to continuously improve content effectiveness, reach and efficiency
Strategic advisory & leadership enablement (~30%)
Act as a trusted senior advisor to C-suite and senior leaders across KONE Technology & Innovation, Service and Major Projects
Provide guidance on strategic positioning, messaging, tone and reputational considerations
Support and develop senior spokespersons, including selected EXB-level leaders
Lead internal and change communications related to key initiatives, transformation and sensitive topics
Enable leaders with clear narratives, communication tools and coaching
Support key corporate moments (e.g. quarterly results, leadership forums) as relevant to the topic
End-to-end delivery & global enablement
Drive hands-on development and delivery of global communications programs and campaigns
Create scalable narratives, toolkits and assets for Area and frontline teams
Ensure alignment and consistency across global and local communications
Act as a content and narrative engine, feeding into media, marketing, business and regional teams
Work seamlessly across Global Communications to break silos and maximize impact
What you’ll bring
15+ years of experience with a focus on strategic communications in a multinational or listed company environment and/or similar
Ability to combine strategic advisory with hands-on delivery
Extensive experience in strategic communications, thought leadership and external positioning
Proven ability to challenge, influence and convince senior stakeholders and C-suite leaders
Strong track record in driving global external communications and media impact
Experience in AI, technology, digital or innovation-related topics
Strong understanding of market dynamics, competition and external trends
Experience working cross-functionally, including with Marketing and business leaders
Excellent storytelling, writing and content development skills
Strong judgment in managing sensitive and high-stakes topics
Ability to operate with agility across priorities and stakeholders
Strong analytics skills and understanding of how to use data-led insights to drive thought leadership
Success in this role looks like
KONE is recognized as a credible, differentiated thought leader in AI, technology and innovation
Increased external visibility, share of voice and quality coverage
Clear, consistent market narratives adopted across the organization
Senior leaders are confident, visible and impactful external voices
Communications is seen as a trusted strategic partner driving business outcomes
Thought leadership and communications contribute to demand generation and growth
How you will work
Partner closely with KONE Technology & Innovation, Service and Major Projects leadership
Collaborate with Marketing, Media Relations, Investor Relations and regional teams
Contribute to a topic-led, insight-driven communications model focused on thought leadership, external visibility and market impact
For additional information please contact Emma Rispoli, Head of Strategy Communications • People & Communications, by calling +358505606400 the following EEST times:
Thursday 17 September 10:00-11:00 OR
Friday 18 September 10:00-11:00
Want to #joinourflow?
If you see that you have the experience and qualities to be successful in this role, please submit your application with your updated CV and cover letter via Careers site by September 25th 2026.
Bring your communications expertise to one of the world’s leading technology and innovation organizations. We look forward to receiving your application.
#LI-GO
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- 15+ years of experience focused on strategic communications in a multinational or listed company environment or similar
- Experience in strategic communications, thought leadership, and external positioning
- Proven ability to influence and convince senior stakeholders and C-suite leaders
- Strong track record driving global external communications and media impact
- Experience with AI, technology, digital, or innovation-related topics
- Strong understanding of market dynamics, competition, and external trends
- Experience working cross-functionally with Marketing and business leaders
- Excellent storytelling, writing, and content development skills
- Strong judgment managing sensitive and high-stakes topics
- Ability to operate with agility across priorities and stakeholders
- Strong analytics skills and ability to use data-led insights to drive thought leadership
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
-
Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
-
Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
-
Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
