Wells Fargo is seeking a seasoned communications leader to serve as Director of Communications supporting the company's Technology Organization. This role will shape and execute strategic communications that advance enterprise technology priorities, strengthen employee engagement, and protect and enhance the company's reputation as a leader in the industry. You will act as a trusted advisor to senior technology leaders, translating complex initiatives into clear, compelling narratives for internal and external audiences. The role operates in a highly regulated, fast-moving environment and involves applying strong business acumen and sound judgment to navigate complex situations.
This position can be based in Charlotte, NC or New York, NY.
In this role, you will:
- Develop and lead integrated communications strategies that support enterprise technology priorities, including modernization, innovation, cybersecurity, and digital transformation
- Partner with senior technology executives to provide counsel on messaging, positioning, and stakeholder engagement
- Align technology communications with enterprise narrative, brand voice, and business objectives
- Create high-impact content for senior leaders (e.g., speeches, town halls, employee messaging, board-level materials)
- Prepare executives for internal and external engagements, ensuring clarity, consistency, and credibility
- Drive employee communications for large-scale technology initiatives and organizational changes
- Simplify complex technical concepts for broad internal audiences
- Foster understanding, alignment, and engagement across the enterprise
- Partner closely with Corporate Communications, Risk, Legal, and Compliance to manage reputational risk
- Support issues management and crisis communications related to technology, cybersecurity, or operational incidents
- Work across lines of business, corporate functions, and communications teams to ensure integrated storytelling
- Collaborate with media relations, social media, and digital teams to amplify key initiatives
- Lead and develop a high-performing communications team
- Establish clear priorities, workflows, and performance expectations
- Foster a culture of collaboration, accountability, and continuous improvement
Required Qualifications:
- 8+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
Desired Qualifications:
- Demonstrated experience supporting large, complex technology organizations, with the ability to translate highly technical initiatives into clear, compelling narratives
- Deep experience counseling executives on high profile issues and delivery of internal communications
- Experience managing crisis communications or issues management
- Proven ability to serve as a trusted advisor to senior executives, with strong executive presence, sound judgment, and experience counseling leaders on high-profile issues
- Demonstrated credibility to lead communications for large-scale technology transformation, influencing senior leaders through relationships, trusted counsel, and constructive challenge
- Experience leading communications for enterprise-wide technology transformations, including change management and employee engagement initiatives Crisis and issues management experience, including communications related to technology
- Experience operating in a highly regulated environment, with a strong understanding of risk, compliance, and reputational considerations
- Strong strategic mindset, with the ability to align communications to enterprise priorities and measure effectiveness
Job Expectations:
- This position offers a hybrid work schedule
- This position does not offer visa sponsorship
Locations:
- Charlotte, NC
- New York, NY
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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