Communications Director, Finance, Enterprise Strategy & Payments

Posted Yesterday
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New York, NY, USA
Hybrid
185K-300K Annually
Expert/Leader
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead integrated internal, external, and executive communications for Finance, Enterprise Strategy, and payments; advise the CFO and senior leaders; manage earnings, investor relations, media, crisis response, executive materials, town halls and newsletters; align with Legal and IR; and manage and coach a geographically dispersed communications team.
Summary Generated by Built In
About this role:
This position will lead a team delivering internal, external, and executive communications for the Finance organization, Enterprise Strategy, and the two payments businesses that are overseen by the CFO (Merchant Services and Global Payments & Liquidity). This position will drive communications that advance financial performance, strategy execution, and payments growth across global audiences. This position will partner with the CFO and senior leaders to translate complex priorities into clear, consistent narratives for employees, media, and investors. This position will protect and enhance reputation through integrated planning, disciplined messaging, and effective issues management. This position will be based in New York, NY and offers a hybrid work schedule.
In this role, you will:
  • Advise the CFO and senior leaders on communications aligned to business strategy, risk, and performance
  • Lead integrated communications for earnings, financial updates, and payments product launches
  • Translate complex financial and strategic topics into clear messaging for key stakeholder groups
  • Direct internal programs including town halls, newsletters, and executive communications
  • Manage media relations and serve as spokesperson for high impact announcements and inquiries
  • Develop executive materials including speeches, briefing documents, and leadership platforms
  • Align messaging with Investor Relations, Legal, and Corporate Communications partners
  • Lead issues management and crisis response to mitigate risk and protect brand reputation
  • Manage and coach a small team of geographically dispersed communicators
Required Qualifications:
  • 10+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
  • Experience leading financial communications at a public company, including earnings and investor relations
Desired Qualifications:
  • Experience developing communications strategies and plans for financial services companies
  • Experience advising executives on media strategy and reputational risk
  • Experience preparing executives for interviews, earnings calls, and speaking engagements
  • Experience translating financial data and strategy into clear enterprise narratives
  • Experience leading high-performing geographically dispersed teams within a matrix organization
  • Experience leading global announcements across multiple channels and audience segments
Office Location & Pay Range:
  • 150 East 42nd Street - New York, NY ($185,000 to $300,000)
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$185,000.00 - $300,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
10 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#DNP-IND
#BI-Hybrid

Skills Required

  • 10+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated via work experience, training, military experience, or education
  • 4+ years of management or leadership experience
  • Experience leading financial communications at a public company, including earnings and investor relations
  • Experience developing communications strategies and plans for financial services companies
  • Experience advising executives on media strategy and reputational risk
  • Experience preparing executives for interviews, earnings calls, and speaking engagements
  • Experience translating financial data and strategy into clear enterprise narratives
  • Experience leading high-performing geographically dispersed teams within a matrix organization
  • Experience leading global announcements across multiple channels and audience segments
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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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