Communications Coordinator

Posted Yesterday
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Burbank, CA, USA
In-Office
20-27 Hourly
Junior
Kids + Family • Music • Social Impact
The Role
The Communications Coordinator creates print and digital content, manages brand messaging, supports website and social media efforts, coordinates media relations, drafts news releases, pitches stories, and assists with fundraising events and outreach. The role also manages content analytics, photo and video collection, executive scheduling, and related administrative duties. It requires strong writing, editing, organizational, communication, and research skills, along with proficiency in office, database, and publishing software.
Summary Generated by Built In

The Communications Coordinator will be a full-time, non-exempt employee. The Communications Coordinator will directly report to and will work closely with the Executive Director and will work closely with the Development & PR Manager as part of the Development and Communications team at Education Through Music-Los Angeles. The Communications Coordinator works closely with the Development Department to help produce marketing collateral, oversee media relations, develop external partnerships to further the mission of ETM-LA, and maintain consistent branding. The Coordinator must be creative and have excellent writing/verbal skills. This position takes the lead in some video projects, and supports the marketing efforts with editing and high-level writing projects.

Brand Awareness & Messaging (35%)


  • Create content supporting multiple channels like print and digital collateral (newsletters, brochures, annual report, “Welcome” emails), videos, and website to increase ETM-LA’s visibility and build greater brand awareness with Executive Director/Dev. Manager.
  • Develop and implement consistent messaging that clearly and consistently articulates ETM-LA’s brand promise that resonates with all diverse target audiences.
  • Gather and maintain analytics and ads for website and make changes to website and marketing based on the statistics; build audience awareness on all online platforms.
  • Help send out major ETM-LA announcements and news to local and national print, online and television media.

Event & Outreach Support (25%)


  • Provide support for fundraising events including: preparing ETM-LA’s event table, building relevant materials to cater to the specific event/branding, assisting with materials for silent auctions and raffles, posting on social media, and assisting with event correspondence.
  • Assist with the management of the collection of photos/videos; assist with collecting quotes and stories from the field, and sharing outcomes.
  • Provide support of gathering and building program information (periodic updates for publications, information, evaluation, etc.).

Media Relations (25%)


  • Help send out major ETM-LA announcements and news to local and national print, online and television media.
  • Assist with the development of news releases for major ETM-LA announcements and events.
  • Help write and pitch story ideas to key target media.

Cause Marketing (10%)


  • Support general duties for the Executive Director.
  • Manage and schedule the Executive Director’s calendar.

Other (5%)

  • Performance other duties as assigned

Qualifications:


Education and Experience:


  • Bachelor's Degree in English, Writing, Literature, Journalism, Marketing, Digital Marketing or related field. 2 years of experience required; up to 2 years of the required education may be substituted for additional years of experience.
  • Specialized knowledge or experience in social media, business style writing, proofreading, interviewing, event planning, analytics, interfacing and engaging with audience/donors.
  • Nonprofit experience is desired.

Knowledge, Skills and Abilities:


  • Excellent written and verbal communication skills.
  • Possess strong interpersonal skills.
  • Superior organizational skills. 
  • Ability to conduct research online, to meet deadlines, to write and edit in response to guidelines and feedback, as well as to write and edit independently.
  • Expertise in database management and using office software such as Microsoft Word, Microsoft Excel, and Google Suite; ability to learn new software such as WordPress publishing. Experience with Salesforce database preferred. 
  • Ability to thrive in a fast-paced, small to mid-sized organization as part of a collaborative environment.
  • A consummate team player.
  • An initiative-taker. 
  • Ability to multitask.
  • Advanced Excel techniques, public speaking, technical writing.
  • Mission-driven.  

Working Conditions:


Office environment with possible travel each quarter to partner schools or clients located throughout Los Angeles County. Occasional travel outside Los Angeles may be required. Must have reliable transportation to and from work; occasional errands for working duties may be assigned. Mileage will be reimbursed by ETM-LA.

Pay and Work Schedule:


  • $20.19-$27.00/hr., dependent upon qualifications. Full-Time; 40 hours per week; Monday through Friday, with occasional over-time required for special events. This is an hourly, non-exempt position. 
  • Benefits include health, dental, vision insurance, 403(b) retirement plan opportunities
  • Location of office: Burbank, CA

General Information: 


To apply, complete the following documents and attach the following documents:

  1. One page cover letter
  2. One page resume
  3. Copy of academic transcript (official transcripts may be required upon hire)
  4. Names and contact information of three (3) professional references
  • A live scan must be completed satisfactorily. Failure to satisfactorily complete the live scan may affect the application status of applicants

ETM-LA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Skills Required

  • Bachelor's degree in English, Writing, Literature, Journalism, Marketing, Digital Marketing, or a related field
  • Two years of relevant experience; up to two years of education may be substituted with additional experience
  • Knowledge or experience in social media, business writing, proofreading, interviewing, event planning, analytics, and audience or donor engagement
  • Excellent written and verbal communication skills
  • Strong interpersonal and organizational skills
  • Ability to conduct online research, meet deadlines, and write and edit independently and in response to feedback
  • Experience with database management and office software, including Microsoft Word, Microsoft Excel, and Google Suite
  • Ability to learn new software such as WordPress publishing tools
  • Ability to work collaboratively in a fast-paced small or midsized organization
  • Ability to multitask, take initiative, and work as part of a team
  • Advanced Excel techniques, public speaking, and technical writing skills
  • Nonprofit experience
  • Salesforce database experience
  • Reliable transportation to and from work
  • Satisfactory completion of a live scan
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The Company
42 Employees
Year Founded: 2006

What We Do

Education Through Music-Los Angeles (ETM-LA) is an independent nonprofit that partners with under-resourced schools to provide quality, yearlong music education as a core subject for every child. Its programs aim to advance equity and access while using music to support students’ academic achievement, motivation for school, self-confidence, creativity, and overall development. ETM-LA also works with school districts and schools in historically marginalized communities.

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