Communications Coordinator

Posted 3 Days Ago
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Franklin, TN, USA
In-Office
Entry level
Information Technology • Software
The Role
Support day-to-day communications across multiple brands: create/manage newsletters and email campaigns, schedule social media, assist campaign execution, maintain calendars, perform QA, and use AI tools to streamline content and workflows.
Summary Generated by Built In

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

We are seeking a highly organized, detail-oriented Communications Coordinator to support day-to-day communications activities across multiple brands, programs and initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing projects and processes, and takes pride in producing accurate, polished work. 

The Communications Coordinator will assist with email marketing, newsletter production, social media scheduling, content organization, and various communications-related projects. Success in this role requires strong attention to detail, excellent organizational skills, follow-through, and a willingness to learn new tools and technologies. 

Responsibilities 

  • Create and manage newsletters, announcements, recurring email campaigns, and other communications. 
  • Coordinate social media scheduling and publishing across multiple brands and platforms. 
  • Assist with campaign execution, including surveys, testimonial collection, content organization, and creative project coordination. 
  • Help maintain communications calendars and collaborate with internal teams to gather information and ensure timely, accurate communications. 
  • Utilize AI-powered tools to support content drafting, organization, and workflow efficiency. 
  • Perform quality assurance reviews to ensure communications are accurate, professional, and aligned with brand standards. 

 

Preferred Qualifications 

  • Exceptional attention to detail and commitment to accuracy. Strong organizational and time management skills, with the ability to manage multiple projects and deadlines simultaneously. 

  • Excellent written communication, editing, and proofreading abilities. 

  • Comfortable working with technology and learning new software platforms quickly. 

  • Self-motivated, dependable, and able to follow processes while maintaining high-quality work.

  • Ability to travel periodically for training events, team meetings, and company functions. 

  • Experience with email marketing platforms such as HubSpot, Keap, or similar tools. Experience with social media scheduling tools. Working knowledge of AI tools for content creation, organization, or productivity. 

  • Experience with email marketing platforms such as HubSpot, Keap, or similar tools. 

  • Experience with social media scheduling tools. 

  • Working knowledge of AI tools for content creation, organization, or productivity.  

 

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills Required

  • Exceptional attention to detail and commitment to accuracy.
  • Strong organizational and time management skills; manage multiple projects and deadlines.
  • Excellent written communication, editing, and proofreading abilities.
  • Comfortable working with technology and learning new software platforms quickly.
  • Self-motivated, dependable, able to follow processes and deliver high-quality work.
  • Ability to travel periodically for training events, team meetings, and company functions.
  • Experience with email marketing platforms such as HubSpot, Keap, or similar tools.
  • Experience with social media scheduling tools.
  • Working knowledge of AI tools for content creation, organization, or productivity.

Kaseya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.

  • Leave & Time Off Breadth PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
  • Equity Value & Accessibility Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
  • Affordable Benefits The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.

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The Company
HQ: Miami, FL
5,000 Employees
Year Founded: 2000

What We Do

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

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