Communications Coordinator (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
 

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.
 

Where you'll work: This is a fully remote position within the U.S. While we welcome applicants from all time zones, candidates who can work Eastern Time hours will be best aligned with the team’s schedule.

What you'll do here:

The Communications Coordinator will join the corporate communications team to support internal and external communications activities, including:

• Strategy execution

• Written content development

• Message distribution across channels

• Metrics tracking and reporting

External Communications Program

The Communications Coordinator will report to the VP of External Communications and partner closely with the external communications team to support public relations, social media, blog strategy and broader corporate brand identity efforts, including:

• Assist in launching integrated PR and social media campaigns across paid, earned, and owned channels.

• Write and edit engaging content for blogs, social media, and other digital platforms.

• Source culture-driven content to showcase employee stories and strengthen brand presence.

• Generate creative social media ideas to boost reach and engagement; collaborate with design teams to bring concepts to life.

• Support paid social campaign development and execution, and learn best practices for optimizing performance.

• Monitor and report on monthly corporate and executive social media metrics.

• Track engagement metrics and prepare quarterly performance reports.

• Help maintain and update the corporate website through the CMS platform.

Internal Communications Program

The Communications Coordinator will also work closely with the Internal Communications team to support comprehensive executive and business segment communication efforts, including:

• Create clear, compelling content for internal channels, including email, Slack, and SharePoint.

• Manage the end-to-end process for the weekly employee newsletter, from planning to distribution.

• Format, proof, and distribute various employee communications with accuracy and attention to detail.

• Coordinate with email distribution vendors to ensure timely delivery.

• Support Executive Town Hall production, including slide design, recording uploads, and recap distribution.

• Track engagement metrics and prepare quarterly performance reports.

Skills you will need:

• 1-3 years of experience in PR, communications, or related field (agency experience preferred).

• Exceptional writing and editing skills (writing samples to be requested)

• Strong organizational and project management abilities.

• Proficiency in Microsoft Office Suite.

Preferred (but not required):

• Familiarity with social media platforms; in particular post development and analytics measurement (LinkedIn, Glassdoor)

• Basic understanding of analytics tools, CMS platforms and email distribution platforms

• Experience with paid social campaigns

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.
 

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.
 

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.