Communications and Engagement Manager

Posted Yesterday
Be an Early Applicant
Center, IN
116K-172K Annually
Senior level
Financial Services
The Role
The Communications and Engagement Manager at Prudential will develop and launch marketing campaigns to engage policyholders, leveraging digital technology to enhance customer experience. The role includes researching customer insights, collaborating with teams, and contributing to strategic initiatives while working with creative teams on innovative ideas.
Summary Generated by Built In

Job Classification:

Marketing & Communications - Marketing

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

The Prudential Long Term Care team is seeking a passionate, creative, and experienced Communications and Engagement Manager to design, build, and launch marketing campaigns to engage our policyholders in their Health and Wellness journey. This position will report to the Director of Digital Customer Experience and will be primarily focused on leveraging digital technology to deliver a world class customer experience. You will be essential to the continued success of our newly launched PrudentialPeakTM Wellness site.

The current employee work arrangement for this position is Fully Virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.

What you can expect:

  • Develop and Launch the right solution for every benefit offered within the PrudentialPeakTM wellness ecosystem understanding the audience, setting goals, and working with partners.
  • Research, Analyze and Dive into policyholder insights, platform activity, policyholder habits, preferences and campaign success rates to develop an understanding of what is most relevant to our audience and the business.
  • Partner with internal and external teams to ensure that strategic initiatives are relevant and actionable.
  • Understand the creative process and be able to work with a creative team to arrive at fresh, new and interesting ideas.
  • Understand all the ways brands connect with people in today’s world – from traditional media to digital to social activations and beyond.

What you’ll need:

  • 5+ years experience in Advertising, Marketing, or related discipline
  • A Bachelor’s degree in Advertising, Marketing, Communication, Media, or equivalent relevant experience
  • Experience with developing digital engagement programs, designing digital content and launching digital communications to drive website engagement and participation
  • Ability to lead cross-functional teams in development and execution of marketing campaigns including digital, traditional, social, and experiential.
  • Ability to understand and contribute to the big picture through strategic thinking, vision and insights to help drive big ideas and initiatives.
  • Examples of your work that you feel reflect your personality, work ethic, past experiences, or other differentiators; if group work, please specify your contributions.
  • A strong communicator with the ability to be proactive, to multi-task, to problem-solve and collaborate as a team player.
  • A passion for creative work

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

People who have successfully developed their skills in this role have gone on to be promoted within Human Resources and Operations positions. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

  • Market competitive base salaries, with a yearly bonus potential at every level
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
  • Retirement plans:
  • 401(k) plan with company match (up to 4%)
  • Company-funded pension plan
  • Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

#LI-MG

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $115,800.00 to $172,300.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [email protected] for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email
[email protected].

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.

The Company
Chicago, IL
3,593 Employees
On-site Workplace

What We Do

PGIM, the investment management business of Prudential Financial, Inc.* is a multi-manager that delivers industry-leading strategies and solutions to clients. Each business maintains its own investment process and culture, allowing for a singular focus on delivering investment returns for clients.

The PGIM businesses offer investors a wide range of investment strategies across asset classes and geographies, including public equities, public and private fixed income, commercial mortgages and real estate. Clients of PGIM can rely on superior long-term performance, risk management expertise and innovative products to help them realize a wide range of business objectives.

In addition, PGIM uses its collective knowledge and business expertise to work with public, private and non-profit sector partners to create solutions that address critical social issues that have an enduring impact.

*Prudential Financial, Inc. of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

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