Communications and Engagement Lead

Posted 8 Days Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Artificial Intelligence • Information Technology • Analytics • Consulting
The Role
Develops and delivers communications and stakeholder engagement for a national ministry training funding implementation project. Responsibilities include creating communications and engagement strategies, mapping stakeholders, coordinating multichannel communications, drafting materials, delivering presentations and training, gathering feedback, evaluating effectiveness, and building relationships across the Church and external partners.
Summary Generated by Built In

The purpose of this part-time role is to develop and deliver communications and stakeholder engagement activity for the Ministry Training Fund (MTF) implementation project. The MTF is a national Church of England programme introducing new funding arrangements for ministerial training. The aim of the implementation project is to put in place the processes, procedures, and technology needed to enable the effective operation of these new arrangements.

Working with audiences across the Church and beyond, the role ensures that communications are clear, consistent, and effective, supports stakeholder understanding and adoption of MTF initiatives, and helps shape communications strategy through ongoing engagement, feedback, and evaluation. Through effective communication and relationship management, the role supports the Ministry team's objectives and the wider mission of the Church of England.

This is a hybrid role with one day per week expected in Church House, Westminster. 

This is a fixed-term contract until 30 September 2027 for 21 hour per week.

Interviews will be held on 17 November 2026.

Closing Date - 10 November at 23:55.

Responsibilities

Strategy and Planning
•    Develop and maintain the MTF communications strategy, defining communication objectives, audiences, key messages, channels, and approaches.
•    Develop, maintain, and deliver the MTF stakeholder engagement plan, ensuring engagement activity supports project objectives and stakeholder needs.
•    Identify, map, and analyse stakeholder groups, understanding their communication needs, preferences, priorities, and perspectives across the Church and wider sector.
•    Plan and coordinate communications activity to ensure timely, effective, and targeted delivery of messages through appropriate channels and spokespersons.
•    Establish mechanisms to gather, collate, and analyse stakeholder feedback to inform ongoing communications activity.
•    Monitor and evaluate the effectiveness of communications, using insights and feedback to continuously improve engagement and impact.

Communications Delivery
•    Lead the delivery of communications on behalf of MTF, ensuring messaging is clear, accurate, accessible, and tailored to stakeholder needs.
•    Draft, edit, and review a range of communications materials for MTF and the wider Ministry team, maintaining consistency of tone and messaging.
•    Work with internal and external partners to develop, coordinate, and deliver joint communications activity where required.
•    Produce and deliver presentations, briefing materials, meeting packs, workshops, and other stakeholder engagement resources.
•    Assist in developing and delivering guidance, training, and supporting materials to help stakeholders understand, adopt, and effectively engage with MTF processes, systems, and initiatives.
•    Respond proactively and appropriately to emerging, urgent, or sensitive communications requirements.

Stakeholder Engagement and Leadership
•    Promote effective communication practices across the project, supporting colleagues to deliver clear, consistent, and audience-focused communications.
•    Build and maintain productive relationships with key stakeholders, gathering feedback and strengthening engagement with MTF initiatives.
•    Collaborate with communications professionals across the NCIs to share knowledge, best practice, resources, and lessons learned.
•    Represent MTF and the Ministry team at meetings, governance forums, and stakeholder events.

Qualifications

Essential
Knowledge/Experience
•    Experience in communications, stakeholder engagement, or a related role within a complex organization.
•    Experience developing and delivering communications and engagement strategies.
•    Proven ability to build relationships and influence stakeholders at all levels.
•    Experience planning and delivering multi-channel communications and engagement activities.
•    Experience producing communications materials, presentations, guidance, and training resources.
•    Experience gathering feedback and evaluating communications effectiveness.
•    Experience supporting projects, programmes, or change initiatives.

Skills & Abilities:
•    Excellent written and verbal communication skills.
•    Ability to tailor messages for different audiences and channels.
•    Strong stakeholder engagement, relationship-building, and influencing skills.
•    Strong organisational skills, with the ability to manage competing priorities.
•    Ability to analyse feedback and identify opportunities for improvement.
•    Collaborative approach with the ability to work independently and as part of a team.
•    Proficient in Microsoft Office and digital communications tools.

Personal Qualities
•    Commitment to supporting the mission and values of the Church of England.
•    Collaborative, proactive, and solutions-focused.
•    Adaptable, creative, and open to new ways of working.
•    Professional, resilient, and effective under pressure.
•    High attention to detail and strong personal integrity. 

About Us
Please note that you will not be able to view the role description after the closing date. We suggest that you save a copy of this page before you submit your application.

About the NCIs
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:
  • Strive for Excellence
  • Show Compassion
  • Respect others
  • Collaborate
  • Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values.  Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.

We offer a highly competitive benefits package that supports your health, wellbeing and long-term financial security. This includes annual leave starting at 25 days' plus bank holidays and three additional NCI days, family friendly policies, a wellbeing cashback scheme, an electric vehicle salary sacrifice scheme, a defined benefit pension with employer contributions of up to 18%, and generous life assurance cover.

Use of AI in your application
We appreciate that you may want to use AI tools to help you with your application. We're happy for you to use AI to come up with ideas and help structure your thoughts, but you shouldn't use AI to fabricate information or write your whole application for you. One of our values is integrity, and although we want you to demonstrate your best self, we don't want an AI-generated persona. If you simply copy and paste AI-generated content into your application, this will reduce your chances of success.

Skills Required

  • Experience in communications, stakeholder engagement, or a related role within a complex organization
  • Experience developing and delivering communications and engagement strategies
  • Ability to build relationships and influence stakeholders at all levels
  • Experience planning and delivering multichannel communications and engagement activities
  • Experience producing communications materials, presentations, guidance, and training resources
  • Experience gathering feedback and evaluating communications effectiveness
  • Experience supporting projects, programmes, or change initiatives
  • Excellent written and verbal communication skills
  • Ability to tailor messages for different audiences and channels
  • Strong stakeholder engagement, relationship-building, and influencing skills
  • Strong organisational skills and ability to manage competing priorities
  • Ability to analyse feedback and identify opportunities for improvement
  • Ability to work collaboratively and independently
  • Proficiency in Microsoft Office and digital communications tools
  • Commitment to supporting the mission and values of the Church of England
  • Collaborative, proactive, solutions-focused, adaptable, creative, professional, resilient, and detail-oriented
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The Company
926 Employees
Year Founded: 1989

What We Do

NCI Information Systems, now branded Empower AI, is a Reston, Virginia–based information technology and systems integration company serving U.S. public-sector customers. Founded in 1989, it provides artificial-intelligence methodologies, numerical algorithms, workforce enablement, digital-transformation, analytics, and related IT and professional services. Its customers include defense, intelligence, health, and civilian agencies, supporting modernization, cybersecurity, and government technology operations for federal missions across the United States.

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