Title: Receptionist
Status: Non-Exempt, PRN
Work Schedule: On-call / As-needed; Must have availability to work some day shifts, early evenings, and weekends
Rate of Pay: $16-17 per hour
At Sedgebrook, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.
We are looking for a hospitality-focused Receptionist to join our team! This position is responsible for overseeing all of the day-to-day responsibilities at the front desk of Sedgebrook Independent Living and Radford Green, our health and rehabilitation center.
We offer a generous benefits package for eligible employees which includes:
- 401K with Company Match
- Get Paid Daily with DailyPay!
- Employee Meal Program
- Employee Assistance Program
- Indoor Parking Garage
Here are a few of the daily responsibilities of the Receptionist:
- Serve as the first point of contact for residents, visitors, and staff by providing exceptional customer service and directing inquiries appropriately.
- Manage front desk operations, including phone systems, visitor traffic, deliveries, packages, and resident communication records.
- Monitor emergency response systems, fire panels, call systems, and security alerts; coordinate responses with appropriate personnel and emergency services as needed.
- Maintain accurate records, logs, and administrative documentation while providing clerical support to multiple departments.
- Ensure reliable attendance, punctuality, and flexibility in scheduling to support continuous front desk operations.
Here are a few of the qualifications we need you to have:
- High School or GED
- Receptionist or office administrator experience required.
- Must be able to multi-task efficiently.
- MS Office experience required.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Skills Required
- High school diploma or GED
- Receptionist or office administrator experience
- Ability to multitask efficiently
- Microsoft Office experience
What We Do
Eastcastle Place is a nonprofit Life Plan senior living community on Milwaukee’s East Side. It provides independent living alongside a full continuum of on-site services and care, including assisted living, memory care, skilled nursing, and rehabilitation. Its mission is to serve residents and families, support active and fulfilling lifestyles, and preserve residents’ dignity and independence. The organization also offers services, amenities, and programs for residents.
