Communication Manager

Reposted 4 Days Ago
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Melbourne, Victoria, AUS
In-Office
Senior level
Retail
The Role
The Communication Manager oversees internal and external communication strategies in alignment with global guidelines while enhancing corporate reputation and managing change communications.
Summary Generated by Built In

Changing Lives, Transforming Careers

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon: 

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. 

Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.
Position Purpose

The Australia Communication Manager is responsible for managing all aspects of Corporate Communication within the Australian country organization, in alignment with the Global Communication strategy. The role supports both internal and external communication activities, ensuring consistent messaging, engagement, and reputation building across the country, under the coordination and supervision of the Global Communication function.

Key Accountabilities and Responsibilities
Internal Communication:

  • Ensure internal communication activities are aligned with global guidelines and communication frameworks.
  • Support the organization and coordination of town halls and local internal events.
  • Prepare internal communication materials, documents, and key messages for employees.
  • Develop and deliver communication initiatives supporting business priorities, addressing both Back Office and Field populations.
  • Manage and continuously update the local intranet content.

External Communication:

  • Contribute to the management and development of the local LinkedIn channel to enhance corporate reputation and employer branding.
  • Draft and distribute press releases in coordination with Global Communication.
  • Support external communication initiatives in line with global messaging and positioning.

Change Management: 

  • Proactively identify and navigate potential business challenges via change impact assessments
  • Support the development and implementation of the change management strategy, change deliverables and communications for key projects across One Australia
  • Assess change readiness, conduct impact assessment and analysis of change management requirements, focus areas, and draft the required communications.

Coordination & Governance: 

  • Work closely with the Global Communication team to ensure consistency, alignment, and compliance with global communication strategies.
  • Adapt global communication initiatives to the local context while maintaining brand coherence.

Experience and Qualifications

  • Bachelor’s degree
  • Minimum of 5 years of experience in Corporate Communication within multinational companies and/or communication agencies.
  • Extensive experience in internal and external communication activities.

Skills and Competencies

Soft Skills

  • Alignment to the Amplifon Values 
  • Excellent written and verbal communication skills
  • Ability to manage multiple stakeholders in a matrix organization
  • Proactive, well-organized, and able to work autonomously while collaborating with global teams

Technical Skills

  • High proficiency using MS Office Suite
  • Demonstrated understanding of project management, process management, service delivery 
  • Strong English writing and editing skills

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel. 

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.

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The Company
HQ: Milan, Milan
10,034 Employees
Year Founded: 1950

What We Do

As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true

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